Can I modify or cancel a UPS pickup request?

Asked 2 years ago
It is possible to modify or cancel a UPS pickup request, but the process depends on how the request was made. When a request is made online through the UPS website, there are typically options available to make changes or to cancel the pickup directly from the same interface. If the request was initiated through a mobile app or a third-party platform, similar options may be available. In most cases, users are advised to act quickly if they need to make adjustments, as cutoff times may apply, and requests could be processed shortly after submission. Additionally, once a package has been collected, it is generally not possible to modify or cancel the pickup. For the most accurate and current information regarding modifications or cancellations, it is a good idea to check the relevant section of the UPS website for guidance tailored to your specific situation.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 14, 2025

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