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TruGreen Customer FAQ

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What is TruGreen's Phone Number?

The question we are asked most often is about how to talk to TruGreen customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does TruGreen offer any guarantees on their services?

TruGreen takes pride in providing quality lawn care services and offers a satisfaction guarantee to ensure their customers feel confident Additionally, for customers considering multiple services or ongoing maintenance plans, it may be beneficial to look into any seasonal or long-term commitments that come with extended guarantees. Keep in mind that while TruGreen is dedicated to customer satisfaction, it is always advisable for customers to read the terms and conditions outlined in their service agreements to fully understand what guarantees apply. For more detailed and current information regarding service guarantees, visiting the relevant section of the TruGreen website could provide additional insights and answers....
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Services Offered

What services does TruGreen offer?

TruGreen offers a comprehensive range of lawn care and maintenance services designed to help homeowners achieve healthy, vibrant lawns. In addition to fertilization, TruGreen provides weed control services aimed at eliminating both broadleaf and grassy weeds. Their approach includes pre-emergent treatments to prevent weeds from germinating and post-emergent treatments to deal with existing weed infestations. These measures help ensure that the lawn remains free from unwanted competition. Another critical aspect of TruGreen's offerings is pest control, which encompasses management of common lawn pests like grubs, insects, and turf diseases. By targeting these threats, TruGreen helps maintain the overall health of the lawn and prevents damage from infestations. TruGreen also provides aeration and overseeding services. Aeration helps improve soil compaction, allowing air, water, and nutrients to reach the roots more effectively, while overseeding introduces new grass seed to promote a denser, healthier lawn. Finally, TruGreen offers services tailored for specific needs, including tree and shrub care, which ensures that the shrubs and trees surrounding the lawn receive the appropriate care and maintenance they require. For more detailed information about specific services, it may be beneficial to visit their current website to explore what is available in your area....

What types of pests and diseases does TruGreen handle?

TruGreen offers a comprehensive range of services that address various pests and diseases affecting lawns and landscapes. They focus In addition to their pest control services, TruGreen also specializes in managing lawn diseases. Common diseases that can affect lawns include brown patch, dollar spot, and root rot, among others. These diseases can lead to unsightly, unhealthy lawns if left untreated. TruGreen's lawn care experts can identify specific problems and implement appropriate treatments, using either preventive measures or curative solutions, in order to restore the health and vitality of the grass. TruGreen utilizes integrated pest management strategies that combine multiple approaches, including cultural practices and appropriate pesticide applications when necessary. This holistic approach ensures that lawns are not only treated effectively but also maintained in a healthy state over the long term. For those interested in specific services and treatments, the best source of information is the TruGreen website, which provides an overview of available services and potential treatments for various pests and diseases. Understanding the details of what TruGreen offers can help customers make informed decisions about the care and maintenance of their lawns. It is always beneficial to stay informed about pest management and disease prevention to ensure a healthy and vibrant outdoor space....

Can TruGreen help with tree and shrub care?

TruGreen offers a variety of services aimed at maintaining the health and beauty of trees and shrubs. Their tree and shrub care program In addition, TruGreen may provide recommendations for maintenance practices, such as proper watering techniques and pruning tips, all of which can contribute to the overall vitality of your landscape plants. The services are designed to enhance not just the appearance of your trees and shrubs but also their resilience against environmental stressors. It is important to consider that the specific offerings may vary based on location and the unique needs of your trees and shrubs. For the most accurate and detailed information about their tree and shrub care services, visiting the official TruGreen website can provide the latest insights and possible contact options for further inquiries....

Pricing and Payments

How does TruGreen pricing work?

TruGreen pricing typically depends on several factors including the size of the lawn, the services selected, and the specific needs Generally, customers can expect to receive an initial lawn evaluation that assesses the condition of their lawn and identifies specific needs. Based on this assessment, a tailored plan can be presented, which outlines the recommended services and associated costs. TruGreen often provides customers with detailed quotes after the evaluation phase, which can help in understanding what is included in the pricing structure. For the most accurate information regarding pricing in a specific area, it is advisable to check the current TruGreen website or local office, as they can provide the latest details and any current promotions that may be available....

What payment options does TruGreen accept?

TruGreen generally offers several payment options to accommodate its customers' preferences. Typically, these options may include major...

Scheduling and Availability

Can I schedule services online?

Yes, TruGreen offers the convenience of scheduling services online through their official website. Customers can select from a variety...

How often should I expect TruGreen to service my lawn?

The frequency of service provided by TruGreen may vary based on several factors including your specific lawn care needs, the regional TruGreen offers a variety of service programs that can address different lawn conditions and goals. For instance, if your lawn is experiencing specific issues such as pest infestations or disease, more frequent treatments may be necessary. In contrast, a lawn that is in good health may require less frequent services. Additionally, the type of services included in your plan, such as fertilization, weed control, aeration, and overseeding, will influence the schedule. It is crucial to remember that the primary goal of these services is to promote the overall health and appearance of your lawn, so schedules may be adjusted as needed to ensure optimal results. For the most accurate information regarding the frequency of service that would be best for your lawn, it may be beneficial to consult the current offerings on the TruGreen website or speak directly with their specialists who can provide tailored recommendations based on your specific circumstances....

Is TruGreen's services available in my area?

TruGreen provides lawn care services across many locations in the United States. Availability can vary based on the specific services...

Policies and Safety

What is TruGreen's cancellation policy?

TruGreen's cancellation policy typically allows customers to terminate their service at any time. However, it is important to note...

Is TruGreen's lawn care safe for pets and children?

TruGreen places a strong emphasis on the safety of both pets and children when it comes to their lawn care services. They implement Typically, TruGreen advises homeowners to follow specific guidelines after the application of certain treatments. These guidelines often include a recommended waiting period before allowing pets and children to access the treated areas. The length of the waiting period can vary depending on the specific service or product used, so it is essential for homeowners to review the instructions provided by TruGreen following their lawn treatment. Additionally, TruGreen's technicians are trained to educate customers about any precautionary measures that should be taken to ensure safety. For those who are concerned about the types of products or treatments used, it is advisable to visit the official TruGreen website where more detailed information can be found. The website may provide insights into the specific safety measures in place for their lawn care programs, as well as the precautions recommended for maintaining a safe environment for pets and children after service applications....

Do I need to be present during TruGreen's service visits?

Typically, there is no requirement for customers to be present during TruGreen's service visits. Many customers find it convenient...

Does TruGreen offer any guarantees on their services?

TruGreen takes pride in providing quality lawn care services and offers a satisfaction guarantee to ensure their customers feel confident Additionally, for customers considering multiple services or ongoing maintenance plans, it may be beneficial to look into any seasonal or long-term commitments that come with extended guarantees. Keep in mind that while TruGreen is dedicated to customer satisfaction, it is always advisable for customers to read the terms and conditions outlined in their service agreements to fully understand what guarantees apply. For more detailed and current information regarding service guarantees, visiting the relevant section of the TruGreen website could provide additional insights and answers....

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