What should I do if I received a damaged product from TriGem (Canada)?

If you have received a damaged product from TriGem (Canada), the first step is to carefully assess the extent of the damage. It is important to take clear photographs of the product and the packaging, as these images may be useful for any claims or discussions regarding the damage. Next, you should review the return or exchange policy that TriGem (Canada) has in place for their products. This information is typically available on their official website and will outline the procedures to follow when dealing with a damaged product. Once you have familiarized yourself with the policy, you should look for the specific contact information provided on the website. There may be a customer service number or an email address dedicated to handling such inquiries. When contacting them, be sure to provide detailed information about the damage, including the order number, a description of the issue, and the photographs you took earlier. TriGem (Canada) will likely require information to process your return or exchange request. They generally aim to ensure customer satisfaction, so taking these steps can help to resolve the matter efficiently. Remember, keeping all original packaging materials is also advisable until the situation is resolved.