Updated

Trendypuppy.com Customer FAQ

Top Answers & How-to Guides

What is Trendypuppy.com's Phone Number?

The question we are asked most often is about how to talk to Trendypuppy.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty or rewards program?

At this time, Trendypuppy.com does not have a specific loyalty or rewards program publicly detailed on their website. However, they...
Ask any question you have about Trendypuppy.com customer service, get an answer now.

Order Management

How can I track my order?

To track an order from Trendypuppy.com, customers typically receive a confirmation email upon placing their order, which includes details If a customer does not find their confirmation email, it is advisable to check the spam or junk folder in their email account. Alternatively, they can visit the current web page of Trendypuppy.com, where they might find additional instructions or tools related to order tracking. It is a good practice to have the order number handy when checking the status to ensure a smooth process....

What are the shipping options and delivery times?

Trendy Puppy offers several shipping options to cater to a variety of customer needs. Generally, standard shipping is available as For those who are looking for faster delivery, Trendy Puppy often provides expedited shipping. This option ensures that orders are processed and shipped more quickly, resulting in a reduced delivery timeframe. Expedited shipping can generally deliver orders within two to three business days. It is important to note that actual delivery times may vary depending on the specific location and any potential delays caused by external factors, such as weather conditions or busy shipping periods. Trendy Puppy is committed to providing a positive shopping experience, so they strive to ensure that orders are dispatched and delivered as promptly as possible. Additionally, customers should take into consideration any processing time that may occur before the shipment is sent out. This processing period can vary based on the specific items ordered and the time at which the order is placed. For the most accurate and up-to-date information regarding shipping options, delivery times, and any potential extra services available, it is advisable to refer to the shipping section on the Trendy Puppy website. There customers may find detailed shipping policies and options currently offered....

Can I cancel or change my order after it has been placed?

Once an order is placed on Trendypuppy.com, customers often wonder about the flexibility they have regarding cancellations or changes....

Product Care

How do I care for and clean the products?

Caring for and cleaning products purchased from Trendypuppy.com is important to ensure their longevity and maintain their appearance. For items made of synthetic materials, such as rubber toys, wiping them down with a damp cloth or rinsing them under warm water is generally sufficient. It is also beneficial to use a pet-safe cleaner if needed. Leather products usually require special care, including conditioning treatments to maintain their suppleness and prevent cracking. Regular cleaning can keep your products looking fresh and new. For the most accurate care instructions, it is always a good idea to refer to the specific product page on Trendypuppy.com or the accompanying documentation when you purchased your items....

Are your products cruelty-free?

Trendy Puppy is known for prioritizing the well-being of animals and the environment. While specific product ingredients can vary,...

What is your size guide for dog clothing and accessories?

Trendy Puppy provides a size guide for their dog clothing and accessories to help pet owners select the right fit for their furry friends. To measure your dog accurately, it is recommended to use a flexible measuring tape. For the neck, measure around the base, ensuring the tape is snug but not tight. For the chest, measure the widest part, typically behind the front legs. To determine the back length, measure from the nape of the neck to the base of the tail. Once you have collected the measurements, you can compare them with the size chart provided on the product page. Trendy Puppy usually categorizes its clothing and accessories into sizes such as small, medium, large, and extra-large, but the specific dimensions can differ based on the product type or style. It is also important to consider that some dogs may fall between sizes. In such cases, selecting the larger size could be beneficial for comfort, especially if the clothing is designed for an active dog. For the most accurate information, checking the current web page dedicated to sizes and product specifications is always a good practice....

Shipping and Delivery

What is your return policy?

Trendypuppy.com has a clear and customer-friendly return policy in place to ensure that customers can shop with confidence. Generally, It is important to note that certain items may be excluded from the return policy. For instance, clearance items, personalized products, and any items marked as final sale may not be eligible for return. Customers are encouraged to review the return policy details available on the Trendypuppy.com website to understand the specific conditions that apply to different product categories. To initiate a return, customers often need to follow a simple process as outlined on the website. This may involve filling out a return request form and obtaining a return authorization number, which assists in tracking the return. Once the returned item is received and inspected, refunds are typically processed to the original payment method. It is always recommended to keep an eye on the current web page for the latest updates on return policies, including any potential changes or special seasonal policies. If you are considering making a purchase, it is worthwhile to familiarize yourself with the return process to ensure a smooth experience should you need to return an item. Checking the website is the best way to find the most accurate and relevant information regarding returns....

Do you offer international shipping?

Trendypuppy.com generally offers a variety of shipping options, which may include international shipping to various countries. However,...

What payment methods do you accept?

Trendypuppy.com typically accepts a variety of payment methods to ensure a convenient shopping experience for customers. Common payment...

Customization and Discounts

Do you offer wholesale or bulk discounts?

Trendypuppy.com specializes in fashionable items for dogs and has a diverse range of products that appeal to pet owners looking for...

Can I customize or personalize the products?

Trendy Puppy offers a variety of stylish and fashionable items for dogs, but the ability to customize or personalize products can vary It is always a good idea to explore the product descriptions on the Trendy Puppy website for detailed information about the customization options for each item. There may be specific products that clearly indicate whether they can be personalized. Additionally, if the website has a section dedicated to custom options, it is worth checking for the available selections. For further inquiries regarding customization, visiting the website and checking for contact information could provide helpful guidance. This way, you can find the most accurate and up-to-date details directly from the source. Overall, it is worth taking a look to discover what trendy and fashionable choices await you and your beloved pet....

Do you have a loyalty or rewards program?

At this time, Trendypuppy.com does not have a specific loyalty or rewards program publicly detailed on their website. However, they...

Help me with my Trendypuppy.com customer service issue

Ask any question you have about Trendypuppy.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated