What happens if I lose my Transperth ticket or smart card?

Asked 4 months ago
If an individual loses their Transperth ticket or smart card, there are specific steps that can be taken to address the situation. First and foremost, it is important to note that if a smart card is registered, the individual may be able to report the loss and have it blocked to prevent unauthorized use. Registration is encouraged as it allows for a replacement card to be issued and any remaining balance can be transferred to the new card. For individuals who have lost a paper ticket, unfortunately, these tickets cannot be replaced, and the value of a lost paper ticket is not recoverable. It is advisable to ensure that any travel plans take into account the potential for loss and to treat tickets and cards as valuable items. To get specific guidance on replacing a lost smart card or any specific processes associated with Transperth services, individuals should look for updated information on the current Transperth website. There, they can find the necessary details regarding reporting a lost card, the procedure for obtaining a replacement, and any associated fees that may apply.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 6, 2025

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