What should I do if I lose my Compass Card?

If a person loses their Compass Card, the first step is to report the loss promptly to prevent unauthorized use. TransLink offers a convenient online portal for managing Compass Card accounts, which allows individuals to suspend their card and protect their balance. It is also advisable to check the balance and transaction history to monitor any potential unauthorized transactions. In addition, if an individual has registered their Compass Card online, they can easily replace it through the same online portal, ensuring a smooth transition to a new card. For those who have not yet registered, a new card can be obtained at various retail locations or transit customer service centers. It is important to have identification on hand when obtaining a replacement card. For more details, including specific locations and procedures, visiting the current TransLink website would be beneficial.