What are the terms and conditions for using a Compass Card?

Asked 2 years ago
The Compass Card is a convenient way to pay for travel on TransLink's transit services in British Columbia, including SkyTrain, SeaBus, and buses. Users should be aware of several key terms and conditions associated with the use of the Compass Card. First, the card must be loaded with sufficient funds or a valid monthly pass before using it for travel. Users are responsible for ensuring that their card balance is adequate to cover their trips, as insufficient funds may lead to travel disruptions. The card is non-transferable, meaning it should only be used by the individual who purchased or holds the card. Users must tap their card on the card reader when entering and exiting transit stations, as this allows for accurate fare calculation. If a card is lost or stolen, the holder should report it immediately, as this action may help prevent any unauthorized use. It is also essential to note that all use of the Compass Card must comply with local transit regulations, including fare evasion rules. Additionally, there may be specific refund policies regarding unused balances or faulty cards. Users should keep the card in good condition to ensure that it functions properly during travel. For the most current information regarding the terms and conditions of using a Compass Card, it is advisable to visit the official TransLink website, where you can find detailed information on policies, fares, and other important aspects of using the Compass Card.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 26, 2025

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