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TownePlace Suites Customer FAQ

Top Answers & How-to Guides

What is TownePlace Suites's Phone Number?

The question we are asked most often is about how to talk to TownePlace Suites customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any local attractions nearby?

TownePlace Suites properties are often situated in convenient locations, making them ideal for both business and leisure travelers. For specific attractions in a given city or town, interested individuals can explore the destination's tourism website or local visitor centers to gain insights about what is available nearby. Additionally, the TownePlace Suites website may provide useful information regarding local attractions, dining options, and activities that can enhance one's stay. This way, travelers can easily plan their itineraries to make the most out of their visit to the area while enjoying the comfort that TownePlace Suites offers....
Ask any question you have about TownePlace Suites customer service, get an answer now.

Recent TownePlace Suites Customer Questions

Do upgraded room numbers show on invoice?

Yes, if you were upgraded to a different room type at the TownePlace Suites, your room number and the type of room you were upgraded to should appear on your invoice. Please keep in mind that the specifics might vary depending on the hotel's policies and systems.
Asked Mar 6, 2024 1:22 AM

Help me with my TownePlace Suites customer service issue

General Information

Is breakfast included in my stay?

TownePlace Suites typically offers a complimentary breakfast for guests during their stay, which is a wonderful way to start the day. Guests can usually find more specific details about the breakfast options and hours of operation by visiting the TownePlace Suites website for the particular location they plan to stay at. If you have any dietary restrictions or specific preferences, you may want to explore the offerings directly at the property to see what best suits your needs. Overall, the complimentary breakfast is a great feature that many guests appreciate during their stay at TownePlace Suites....

What are the check-in and check-out times?

TownePlace Suites typically has a standard check-in time of 3:00 PM and a check-out time of 12:00 PM. However, it is important to note...

Do you offer a shuttle service to and from the airport?

TownePlace Suites does not have a universal policy regarding airport shuttle services, as this amenity can vary by location. Some TownePlace...

Is parking available at the hotel?

TownePlace Suites offers parking options at many of its locations, making it convenient for guests with vehicles. Most properties provide...

Are there any local attractions nearby?

TownePlace Suites properties are often situated in convenient locations, making them ideal for both business and leisure travelers. For specific attractions in a given city or town, interested individuals can explore the destination's tourism website or local visitor centers to gain insights about what is available nearby. Additionally, the TownePlace Suites website may provide useful information regarding local attractions, dining options, and activities that can enhance one's stay. This way, travelers can easily plan their itineraries to make the most out of their visit to the area while enjoying the comfort that TownePlace Suites offers....

Policies and Rates

Are pets allowed in the hotel?

TownePlace Suites has a pet-friendly policy that generally allows guests to bring pets along during their stay. However, specific pet...

Can I request a late check-out?

TownePlace Suites offers the possibility of requesting a late check-out, but the availability of this option may vary by location and...

Do you have any special rates for extended stays?

TownePlace Suites offers special rates for guests who plan to stay for an extended period. These rates can vary depending on the specific To find out about the specific extended stay rates at a particular TownePlace Suites location, it is advisable to check the official website, where detailed information can be found, including any ongoing promotions. Additionally, the website typically provides contact information for guest inquiries if one wishes to inquire further about specific rates and availability....

What is your cancellation policy?

TownePlace Suites typically offers a flexible cancellation policy, which can vary depending on the specific location and the rate type Guests who cancel after the specified timeframe may incur a cancellation fee or be charged for the first night’s stay. It is also important to note that cancellations for group bookings or longer stays might have their own unique terms. For the most accurate and up-to-date information regarding a specific reservation or to find the cancellation terms associated with a particular rate, it is best to check the confirmation details received at the time of booking or visit the official TownePlace Suites website. This will provide clarity on the applicable policies for different situations and ensure a smooth experience should cancellation be necessary....

Amenities and Services

Is there a fitness center or gym on-site?

TownePlace Suites typically offers a fitness center on-site for guests to enjoy. These fitness facilities are generally equipped with...

Are there laundry facilities available?

TownePlace Suites typically offers laundry facilities for guests’ convenience. Most locations feature self-service laundry rooms equipped...

Do you have a pool?

TownePlace Suites properties typically offer a variety of amenities, and many of them include outdoor or indoor swimming pools. However,...

Is Wi-Fi included in the room rate?

TownePlace Suites typically provides complimentary Wi-Fi access as part of the room rate. This service is designed to enhance the guest...

Are there restaurants or dining options within walking distance?

TownePlace Suites typically offers a convenient location, often situated near various dining options. While the specific offerings It is advisable for guests to consult the specific location's website or inquire with the hotel staff for a list of nearby dining options. Many TownePlace Suites locations also provide information on local attractions and dining upon check-in or through convenient printed materials in the lobby. Additionally, some properties may offer a small market or pantry area where guests can purchase snacks and quick meals. Overall, there is a good chance that guests will find diverse dining options just a short stroll away from their accommodations at TownePlace Suites. For the most accurate details, visiting the specific property’s web page is a helpful resource....

Do you offer room service?

TownePlace Suites typically does not offer traditional room service as one might find in full-service hotels. Instead, TownePlace Suites...

What amenities are available in the rooms?

TownePlace Suites offers a variety of amenities in their rooms designed to enhance the comfort and convenience of their guests. Each In addition, many rooms come equipped with a workspace, including a desk and ergonomic chair, which is ideal for business travelers. High-speed wireless internet is commonly available throughout the hotel, enabling guests to stay connected. For entertainment, guests can enjoy a flat-screen television with premium channels. Furthermore, TownePlace Suites emphasizes a pet-friendly atmosphere in many locations, allowing guests to bring their furry companions along for their travels. To check specific amenities for individual locations, it is advised to visit the official TownePlace Suites website, where up-to-date information about room features can be found....

Is there a business center available for guests?

TownePlace Suites typically offers business centers equipped with essential amenities to help guests conduct their work effectively...
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