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Tommy Hilfiger Customer FAQ

Top Answers & How-to Guides

What is Tommy Hilfiger's Phone Number?

The question we are asked most often is about how to talk to Tommy Hilfiger customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Tommy Hilfiger offer free shipping?

Tommy Hilfiger does offer free shipping options, which can vary depending on current promotions or conditions. Typically, free shipping...
Ask any question you have about Tommy Hilfiger customer service, get an answer now.

Gift Card Questions

How Do I Check the Balance on My Tommy Hilfiger Gift Card?

Visit the Tommy Hilfiger website and log in to your account o check your balance on a Tommy Hilfiger gift card. Click My Gift Cards...

How Do I Request a Refund to a Gift Card from Tommy Hilfiger?

If you want to return something that you purchased from Tommy Hilfiger and get your gift card refunded, you have a couple of options....

How Do I Buy a Gift Card from Tommy Hilfiger?

To buy a gift card from Tommy Hilfiger, go to the Tommy Hilfiger website, click Shop and select Gift Cards. You'll see a list of available...

How Do I Send Someone a Tommy Hilfiger Gift Card?

A Tommy Hilfiger gift card can make a good gift. Tommy Hilfiger only sells e-gift cards, though, not physical gift cards. You can easily...

How Do I Use My Tommy Hilfiger Gift Card for My Purchase?

Using your Tommy Hilfiger gift card for that hat or shirt you've been eyeing is easy. You can use the card in-store like you would...

What Do I Do If My Tommy Hilfiger Gift Card Balance Won't Load?

If you can't get the balance of your Tommy Hilfiger gift card to display properly, there are things you can do to find and fix the...

Return and Order Policy

Can I return an item purchased online in a Tommy Hilfiger store?

Tommy Hilfiger typically allows customers to return items purchased online to their physical stores, but there may be some specific...

What is the return policy for Tommy Hilfiger?

Tommy Hilfiger offers a return policy that allows customers to return items purchased online or in stores within a specified period. For online purchases, customers often have the option of returning items either by mail or at select retail locations. When returning items by mail, customers usually need to fill out a return form that is often included in their package. The process may involve obtaining a shipping label, which may be prepaid or require the customer to cover the shipping costs. It is crucial to note that certain items, such as personalized products or those from clearance sections, may be subject to different return policies. Therefore, customers should carefully review the details that are provided at the time of purchase regarding any exceptions or specific conditions. For the latest and most accurate information regarding the return policy, it is advisable to check the official Tommy Hilfiger website, where the specifics can be confirmed and any updates reflected....

Can I cancel or make changes to my Tommy Hilfiger order?

Once an order is placed with Tommy Hilfiger, it is typically processed quickly. As a result, making changes or canceling an order may It is advisable for customers to review the order confirmation details, as they will provide essential information regarding the order status. If an order has already been shipped, any changes or cancellations may need to be addressed through the return process outlined by Tommy Hilfiger, which usually allows customers to return items within a certain period after receiving them. To obtain the most accurate and up-to-date information, customers are encouraged to check the Tommy Hilfiger website or refer to the specific policies related to order changes and cancellations....

Shipping and Payment

Does Tommy Hilfiger offer international shipping?

Tommy Hilfiger does offer international shipping to many countries. Customers outside of the United States can enjoy a selection of...

What payment methods are accepted by Tommy Hilfiger?

Tommy Hilfiger accepts a variety of payment methods to ensure a convenient shopping experience for its customers. Typically, major...

Does Tommy Hilfiger offer free shipping?

Tommy Hilfiger does offer free shipping options, which can vary depending on current promotions or conditions. Typically, free shipping...

Promotions and Sizing

Are there any discounts or promotions available at Tommy Hilfiger stores?

Tommy Hilfiger often offers various discounts and promotions throughout the year, which may include seasonal sales, clearance events, To find the most current information on discounts and promotions, it is advisable to check the official Tommy Hilfiger website or visit a local store. The website frequently updates its promotions page, allowing customers to stay informed about ongoing deals, new arrivals, and exclusive offers. If you are seeking specific details about a particular promotion, the website is a reliable resource....

What is Tommy Hilfiger's sizing chart?

Tommy Hilfiger offers a sizing chart that helps customers find the right fit for their clothing and accessories. The sizing may vary For women's clothing, sizes usually range from zero to eighteen, with corresponding bust, waist, and hip measurements. Tommy Hilfiger also provides guidance for children's sizes, which are usually categorized by age or height. To ensure accurate selections, customers are encouraged to refer to the most current sizing chart available on the Tommy Hilfiger website. This chart will provide detailed measurements for each size in the specific category of clothing one is interested in....

Help me with my Tommy Hilfiger customer service issue

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