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Tim Hortons Customer FAQ

Top Answers & How-to Guides

What is Tim Hortons's Phone Number?

The question we are asked most often is about how to talk to Tim Hortons customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I order bulk coffee for office delivery from Tim Hortons?

Tim Hortons does offer bulk coffee options for businesses and office delivery. Typically, customers can order large quantities of brewed...
Ask any question you have about Tim Hortons customer service, get an answer now.

Recent Tim Hortons Customer Questions

account management- I need to change my profile from US-english to Canada- english

In order to change your profile language from US-English to Canada-English, log in to your account using the Tim Hortons app or website. Once logged in, navigate to the 'Account Settings' or 'Profile' section. Look for a setting labeled 'Language' or 'Region'. This is usually in the basic information section of your profile. Then, select 'Canada-English' from the drop-down menu. Don't forget to save your changes before you exit to ensure the changes are applied to your profile.
Asked Mar 9, 2024 11:55 AM

Help me with my Tim Hortons customer service issue

Hours of Operation

What time does Tim Hortons open?

Tim Hortons locations generally have varied opening hours that can differ depending on the specific restaurant and its location. While...

What time does Tim Hortons close?

The closing time for Tim Hortons locations can vary depending on several factors, including the specific location, day of the week,...

Location and Ordering

Where can I find Tim Hortons locations?

To find Tim Hortons locations, the best resource is the official Tim Hortons website. There, you will find a store locator feature...

Can I order Tim Hortons online?

Yes, Tim Hortons offers online ordering through their official website and mobile application. Customers can browse the menu, customize...

Can I order bulk coffee for office delivery from Tim Hortons?

Tim Hortons does offer bulk coffee options for businesses and office delivery. Typically, customers can order large quantities of brewed...

Menu Offerings

What are Tim Hortons' most popular menu items?

Tim Hortons offers a diverse menu that caters to various tastes and preferences. Some of the most popular items among customers include In terms of food, the Timbits, which are bite-sized doughnut holes, have garnered significant affection from patrons, offering a variety of flavors to indulge in. Additionally, breakfast sandwiches, particularly those featuring eggs, cheese, and different types of sausage or bacon, have become a staple for morning commuters. For those with a sweet tooth, their variety of doughnuts, such as the Boston Cream and Chocolate Glazed, are very popular and often highlighted. For the latest updates on their menu, it may be helpful to check the current web page....

Are there any vegetarian options at Tim Hortons?

Tim Hortons offers a variety of vegetarian options for customers looking for meat-free choices. Their menu includes items such as soups...

Does Tim Hortons have any gluten-free options?

Tim Hortons recognizes the diverse dietary needs of its customers and offers some gluten-free options to accommodate those with gluten...

What are the nutritional details of menu items available at Tim Hortons?

Tim Hortons offers a diverse menu featuring a range of items from beverages to baked goods and meals. Nutritional details for these It is important for anyone with dietary restrictions or specific nutritional needs to review these details carefully. Nutritional information may change periodically due to menu updates or promotional items, so checking the current web page for the most accurate information is advisable. This way, individuals can make informed choices based on their preferences and dietary requirements....

Catering and Services

Does Tim Hortons offer catering services?

Yes, Tim Hortons does offer catering services for various events and occasions. They provide a range of catering options that typically To get more detailed information about the catering services available, including menu options and pricing, it is best to visit the official Tim Hortons website, where you can explore the current offerings and find contact information for assistance. It is always a good idea to check for any updates or changes that may occur in the catering options offered by Tim Hortons....

Does Tim Hortons offer gift cards?

Yes, Tim Hortons does offer gift cards. These cards are a popular choice for customers looking to share their love for Tim Hortons...

Customer Experience

Are Tim Hortons' products nut-free?

Tim Hortons takes food safety very seriously and aims to accommodate customers with various dietary needs. However, it is important...

Does Tim Hortons have Wi-Fi available for customers?

Tim Hortons typically provides complimentary Wi-Fi access for customers in many of its locations. This service is designed to create...

What health and safety measures does Tim Hortons follow?

Tim Hortons places a strong emphasis on health and safety measures to ensure the well-being of both its customers and staff. These In addition to food safety, Tim Hortons has implemented measures to maintain a clean and safe environment within its establishments. This includes frequent cleaning and sanitizing of surfaces, equipment, and dining areas. During health crises, such as the COVID-19 pandemic, Tim Hortons has adopted enhanced safety protocols, such as contactless service options and social distancing practices, to protect everyone involved. It is advisable for customers to check the current web page of Tim Hortons for the most updated information regarding their health and safety practices, as these can evolve over time....

Does Tim Hortons have a rewards program for frequent customers?

Yes, Tim Hortons does have a rewards program designed for its frequent customers. This program, known as Tim Rewards, allows participants...
We look to the Tim Hortons issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tim Hortons issues reported to GetHuman
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