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TigerGPS.com Customer FAQ

Top Answers & How-to Guides

How do I Contact TigerGPS.com Customer Service?

The question we are asked most often is about how to talk to TigerGPS.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any subscription fees for your products?

TigerGPS.com offers a variety of products and services related to GPS tracking and navigation. Whether there are subscription fees These subscription fees typically cover server maintenance, software updates, and customer support to ensure a seamless user experience. It is important for customers to review the details of each product or service on the TigerGPS website, as it provides specific information regarding any applicable costs, including one-time fees or recurring subscription charges. In general, customers should always check the current web page to get the most accurate and updated information regarding pricing structures and subscription details for the products they are interested in. This ensures that you are well-informed about any fees before making a purchase decision....
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Shipping and Delivery

Do you offer free shipping?

TigerGPS.com generally does not explicitly advertise free shipping as a standard offering on their website. It is advisable to check...

Can I track my order?

Yes, you can track your order when purchasing from TigerGPS.com. Typically, once an order is shipped, the customer will receive a confirmation...

Do you offer international shipping?

TigerGPS.com provides a wide range of GPS products and services, but the specifics of shipping policies, including international shipping,...

How long does it take to receive my order?

The delivery time for orders placed through TigerGPS.com can vary based on several factors. Typically, processing your order may take It is worth noting that during peak times, such as holidays or promotions, there may be slight delays in processing and shipping. Customers can also check the shipping details provided at the time of order placement for more precise estimates. For those seeking detailed information about their specific order or shipping methods, it is advisable to refer to the relevant section on the current TigerGPS.com website. This will provide insights into the available shipping options and any potential updates regarding order status....

Can I cancel or change my order after it has been placed?

When it comes to canceling or changing an order after it has been placed at TigerGPS.com, customers should be aware that policies may Once an order is in processing or has already shipped, it may be more challenging to alter it. In such cases, returning items may be the available option-if the customer wishes to receive a different product. It is advisable to review the return and cancellation policies available on the TigerGPS website to understand the specific guidelines that apply. To seek more detailed information, customers are encouraged to visit the relevant sections of the current web page, where they may find insights regarding how to handle order modifications and cancellations. This will also provide the appropriate avenues for further assistance and clarifications based on the unique aspects of their orders....

Store and Services

What is your return policy?

TigerGPS.com has a specific return policy that customers should be aware of, which generally outlines the terms and conditions under Additionally, customers are usually responsible for shipping costs when returning items, unless the return is due to an error on the part of TigerGPS.com, such as incorrect or damaged items. For refunds, the policy may specify that it will be issued once the returned items have been received and inspected to confirm they meet the return criteria. In instances of exchanges, the policy often allows for customers to exchange products for a different model or size, provided they follow the standard return process. It is very important for customers to read the specific details of the return policy on the TigerGPS.com website, as it may contain important information regarding restocking fees or non-refundable items. For the most accurate and detailed information regarding the return policy, customers are encouraged to check the relevant section on the TigerGPS.com webpage, where they will find up-to-date guidelines and directions....

Do you have a physical store location?

TigerGPS.com primarily operates as an online platform, providing services and tools related to GPS technology. It does not maintain...

Payment and Orders

What payment methods do you accept?

TigerGPS.com typically accepts various payment methods to ensure a convenient shopping experience for customers. Commonly accepted For the most accurate and up-to-date information, it is advisable to check the payment options listed on the current TigerGPS.com webpage. There you may find detailed information about specific payment methods and any potential promotions or payment features that may be available at the time of your purchase....

Do you offer price matching?

TigerGPS.com does not publicly state a policy regarding price matching on their website. Typically, price matching policies vary across...

Are there any subscription fees for your products?

TigerGPS.com offers a variety of products and services related to GPS tracking and navigation. Whether there are subscription fees These subscription fees typically cover server maintenance, software updates, and customer support to ensure a seamless user experience. It is important for customers to review the details of each product or service on the TigerGPS website, as it provides specific information regarding any applicable costs, including one-time fees or recurring subscription charges. In general, customers should always check the current web page to get the most accurate and updated information regarding pricing structures and subscription details for the products they are interested in. This ensures that you are well-informed about any fees before making a purchase decision....

Product Information

Are your products brand new or refurbished?

TigerGPS.com offers a variety of products that may include both brand new and refurbished items, depending on the specific product...

Are your products covered by warranty?

TigerGPS.com typically provides warranty coverage for its products, which assures customers of their quality and reliability. The specifics To get the most accurate and detailed information about the warranties associated with individual products, customers are encouraged to check the product description on the TigerGPS.com website. There, one can find information regarding warranty periods, what is covered, and any exclusions that may apply. Additionally, the website may have guidelines on how claims can be initiated if a warranty issue arises. If customers need specific or further assistance, they may refer to the contact information provided on the website to inquire directly about their particular situation....

What is the difference between your products?

TigerGPS.com offers a diverse range of products tailored to meet various needs in the field of GPS tracking and navigation. The primary For instance, TigerGPS may provide different models of tracking devices designed for both personal and professional use. Personal devices typically focus on individual safety and tracking, making them ideal for outdoor enthusiasts, children, or pets. They often come with features such as real-time tracking, geofencing, and SOS alerts, ensuring peace of mind for users and their families. On the other hand, professional-grade products may cater to businesses that require fleet management or asset tracking. These devices might include advanced features such as comprehensive analytics, route optimization, and integration capabilities with existing software systems. Businesses often benefit from historical data tracking, which allows them to optimize operations and improve efficiency. Furthermore, TigerGPS may offer specialized software tools designed to enhance user experience. These applications could include mapping software, route planning tools, and analytics platforms that provide insights based on the collected data. The functionality of these tools can vary, focusing on different markets such as logistics, outdoor sports, or personal safety. To find specific distinctions between individual products, one should refer to the product specifications and comparisons available on the current pages of the TigerGPS website. By exploring the available options, potential users can find the products best suited to their unique needs and requirements....

What are the specifications of your GPS devices?

Tiger GPS offers a range of GPS devices designed to meet the diverse needs of users, but specific specifications can vary significantly Most devices come equipped with a touchscreen interface for user-friendly navigation and may include features such as waypoint marking, route planning, and geocaching capabilities. The screen size typically differs among models, providing options for users who prefer larger displays for easier reading during outdoor activities. Battery life is another critical specification, with many devices boasting extended usage time to support long trips or activities without interruption. In addition, certain models may feature rugged designs to withstand the elements, making them suitable for adventurous users who require durability. Connectivity options, such as Bluetooth and Wi-Fi, are common in newer models, allowing them to sync with smartphones and tablets for additional functionality, including accessing maps and software updates. Depending on the device, users may find features like voice navigation, real-time traffic updates, and customizable alerts. For the most accurate and detailed specifications, it is advisable to visit the Tiger GPS website. This resource will provide comprehensive information about each specific device, including technical specifications, features, and user reviews that can help potential buyers make informed decisions. Remember that specifications can vary, so checking the current offerings is essential for obtaining the most relevant information about the available GPS devices....

Installation and Setup

Do you offer installation services for GPS devices?

TigerGPS.com is primarily focused on providing GPS devices and tools rather than offering installation services directly. Customers...

How do I update the firmware on my GPS device?

Updating the firmware on a GPS device can be an important process to ensure that the device operates efficiently and remains up to First, the user should begin by connecting the GPS device to a computer using a compatible USB cable. Once connected, it is advisable to visit the official website of the device manufacturer or, in this case, the TigerGPS.com website to find firmware updates specifically designed for the device in question. Most manufacturers provide a section dedicated to support or downloads where users can locate the necessary firmware files. After downloading the appropriate firmware update, the user should follow the instructions provided on the website or in the firmware update documentation. This often includes transferring the downloaded firmware file to the GPS device, which may involve navigating to a specific folder or directory on the device. Once the firmware file is successfully transferred, the user typically needs to disconnect the device from the computer and restart it. The device may automatically detect the new firmware and prompt the user to install it. It is vital not to turn off the device during this process, as doing so may lead to potential issues. After the installation has completed, the user should verify that the firmware has been updated by checking the device settings. If additional assistance is needed or if there are specific questions regarding a particular GPS model, it is recommended to refer to the FAQs or support pages on the TigerGPS.com website for detailed instructions and additional information....

How do I activate my GPS device?

Activating a GPS device can vary depending on the specific model and brand you are using, but generally, the process involves a few Next, you will typically need to access the device's settings or activation menu. This can often be done by pressing the power button or navigating through the home screen options. Many GPS devices require you to connect to a Wi-Fi network or cellular service during the activation process, so it is important to have internet access available. Once connected, the device may prompt you to create an account or sign into an existing one. Some models may require you to download specific software or an application from Tiger GPS or the manufacturer's website to complete the activation. After following these instructions, it should take only a few moments for your GPS device to initialize and be ready for use. For more detailed information, users are encouraged to refer to the user manual specific to their GPS device model, which can usually be found on the current web page of Tiger GPS....

Can I get support for installation issues?

Support for installation issues related to the services and products provided by TigerGPS.com is typically available through their...

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