What should I do if my tool is defective?

If you find that your tool from Tiger Tool International is defective, it is important to address the issue promptly to ensure proper functioning. First, you should review the warranty terms that came with the product. Tiger Tool products typically come with a warranty that covers defects in materials and workmanship, so this is a good starting point. Make sure to keep your purchase receipt, as proof of purchase may be necessary for any warranty claims. Next, it is advisable to examine the specific problem with the tool closely. Determine whether it can be fixed easily or if it requires professional attention. Sometimes, minor issues can be resolved with simple adjustments or troubleshooting. If the problem persists, documenting the defect with photographs or detailed descriptions could be beneficial. As a next step, it would be wise to look on the Tiger Tool International website for information regarding their return or exchange policies. The company's procedures for handling defective tools are usually outlined on their customer support page, including instructions on how to initiate a return or warranty claim. Following these procedures can help ensure that your issue is resolved efficiently. Engaging directly with the available resources can lead to a satisfactory solution for your defective tool.