What should I do if my order is lost or damaged during shipping?

If an order placed with Tiger Direct is lost or damages during shipping, the first step is to check the order status on the Tiger Direct website. This may provide useful information about the current state of the shipment and any tracking details that may help in locating it. It is important to inspect the packaging carefully upon arrival. If there are visible signs of damage, it is advisable to take photographs of the package and the items inside, as these may be necessary for any future claims. Should the order indeed be lost or damaged, it is recommended to look for the relevant policies regarding returns and claims on the Tiger Direct website. These policies typically outline the procedures one would need to follow to report a lost or damaged order. Documentation such as order confirmation emails and photographic evidence of the damage can aid in expediting the process. While it is not possible to reach out to Tiger Direct directly here, the website will likely include a customer service section or a support page where any necessary contact information can be found. It is advisable to gather all relevant information about the order, including the order number and details of the issue before reaching out to ensure a smooth resolution process. Remember to act promptly, as there may be specific time frames within which claims must be made.