What happens if an event is postponed or canceled?

When an event is postponed or canceled, TicketHub.co typically follows a specific process to handle these situations and ensure customer satisfaction. In the case of postponement, the ticket holders are usually notified about the new date, and the original tickets remain valid for the rescheduled event. Customers will generally find that their purchase is automatically updated, and they do not need to take further action. However, it is always advisable for ticket holders to check the details related to the new event date on the TicketHub.co website to confirm their tickets. If an event is canceled outright, TicketHub.co typically provides options for attendees. Most often, ticket holders can receive a full refund. The refund process usually takes place automatically, but in certain cases, customers may need to initiate the request through their account or customer section on the website. It is essential to keep an eye on any communications from TicketHub.co regarding next steps, as this can vary depending on the event and circumstances surrounding the cancellation. For the latest information, customers are encouraged to refer to the TicketHub.co website for details specific to their situation.