What is your return policy?

The Knot Shop has a return policy that generally allows customers to return items within a specified time frame after receiving their order. Typically, items must be returned in their original, unused condition and packaging to be eligible for a full refund. It is important for customers to retain the original packing slip or receipt, as this information is usually required to process a return. Certain items, such as customized or personalized products, may have different return guidelines, as they are often made specifically for the customer and may not be returnable once created. Customers should also be aware that shipping costs are generally non-refundable, and they may need to cover the cost of return shipping. To ensure a smooth return process, it is advisable for customers to review the specific return policy details provided on The Knot Shop's website. This section should include information on how to initiate a return, any applicable time limits, and any other relevant instructions. By checking the current website, customers can find the most accurate and detailed information regarding the return process, which may vary based on promotions or specific items purchased.