How do I apply a promo code to my order?

Asked 2 years ago
To apply a promo code to an order at The Knot Shop, you should first visit their website and begin the checkout process. As you proceed to the shopping cart or checkout page, there is typically a designated field for entering any promotional or discount codes. This field is often labeled as “Promo Code,” “Coupon Code,” or something similar. Once you locate this field, simply enter your promo code exactly as it appears. It is important to check for any spaces or special characters to ensure the code is entered correctly. After entering the code, you may need to click a button such as “Apply” or “Submit” to activate the discount. Following this step, you should see the updated total reflecting the applied discount. If the code does not work, it may be worth checking the terms and conditions associated with the promotion, as some codes may have expiration dates or restrictions on certain items. For further assistance, you might want to look on the current web page for additional resources or contact information.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 7, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call The Knot Shop?

If you need to call The Knot Shop customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call The Knot Shop

The Knot Shop

Find a list of many popular The Knot Shop questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call The Knot ShopThe Knot Shop Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!