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The Honest Company Customer FAQ

Top Answers & How-to Guides

What is The Honest Company's Phone Number?

The question we are asked most often is about how to talk to The Honest Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do The Honest Company products contain allergens?

The Honest Company takes great care in formulating its products, focusing on creating safe and effective items for various consumer For those with specific sensitivities or allergies, it is essential to carefully read the labels and ingredient lists provided on the Honest Company's website or the product packaging itself. Additionally, The Honest Company aims to be transparent about its formulations and any changes that may occur across its product lines. If a particular product is of interest, checking the most current information on the Honest Company's official website may provide insights into allergens and other relevant details. Customers are encouraged to prioritize their health and safety and should never hesitate to conduct their own research when it comes to products they plan to use, especially if allergens are a concern....
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Product Information

What products does The Honest Company sell?

The Honest Company offers a diverse range of products mainly focused on health and wellness for families and individuals. Their product In addition to baby products, The Honest Company also provides personal care items for adults, which includes skin care, hair care, and hygiene products. These are formulated with natural ingredients to promote a healthy lifestyle. The cleaning supplies feature household cleaners, laundry detergents, and dish soaps, all designed to be safe for both the family and the environment. The Honest Company's products are marketed as being free from harmful chemicals and unnecessary additives, appealing to those who prioritize safer choices for their households. For the most current and comprehensive information about their offerings, it is best to explore their official website, where detailed descriptions of each product can be found....

Do The Honest Company products contain any harmful chemicals?

The Honest Company is dedicated to creating products that are safe and free from harmful chemicals. They prioritize transparency and Furthermore, The Honest Company maintains a detailed ingredient list for all of their products, allowing consumers to make informed choices about what they are using. They also have a designated page on their website that features a list of chemicals and ingredients that they choose to avoid in their products. This initiative reflects their broader commitment to holistic health and wellness for families. For anyone concerned about specific ingredients or formulations, it may be beneficial to review the detailed ingredient labels provided on the packaging or on the official website. This transparency can help users better understand what they are using in their homes and on their bodies, ensuring they can make choices that align with their values and health priorities....

Are The Honest Company products eco-friendly?

The Honest Company is committed to creating products that are both safe for families and environmentally friendly. As part of their In addition to the careful selection of ingredients, The Honest Company actively seeks to minimize their environmental impact through eco-conscious packaging. They strive to use recyclable and biodegradable materials whenever possible, which supports a reduction in waste and contributes to a more sustainable future. Furthermore, The Honest Company is known for its commitment to corporate social responsibility. They engage in initiatives to give back to the community and promote health and well-being, which includes a focus on environmental stewardship. By supporting sustainable practices, The Honest Company aims to create a positive impact not just on consumers, but also on the planet. For the most current information regarding specific products or certifications related to eco-friendliness, it may be beneficial to look on their website for more details....

Are The Honest Company products suitable for sensitive skin?

The Honest Company has made it a priority to create products that are gentle and safe for various skin types, especially sensitive In addition, The Honest Company often conducts dermatological testing to ensure that their products are suitable for a wide range of consumers, including those with sensitivities. This commitment to safety and kindness in formulation makes their products appealing for individuals looking for options that won't cause discomfort or adverse reactions. However, it is always beneficial for consumers to carefully review the ingredient lists of specific products, as individual sensitivities can vary. For someone with particularly reactive skin, a patch test is an advisable precaution before trying a new product. The Honest Company provides detailed information about their items on their website, which can be a helpful resource for consumers seeking assurance regarding the compatibility of products with sensitive skin. Overall, many users with sensitive skin have found success and satisfaction with The Honest Company offerings....

Are The Honest Company products vegan?

The Honest Company offers a wide range of products, but not all of them are specifically vegan. Many of their personal care, household, To ascertain whether a particular product is vegan, it is advisable for consumers to read the ingredient list provided on the product packaging or consult the product details on the Honest Company's official website. The company emphasizes transparency in their ingredient sourcing and formulations, which allows consumers to make informed choices based on their preferences. Additionally, the Honest Company is committed to safety and sustainability, which are important factors for many consumers when selecting products. For the most current and detailed information about specific products and their formulations, it is best to look directly on the Honest Company website, where the latest product ingredients and attributes are listed....

Do The Honest Company products expire?

The Honest Company provides a variety of products, including personal care items, cleaning supplies, and baby products, and it is important...

Do The Honest Company products contain allergens?

The Honest Company takes great care in formulating its products, focusing on creating safe and effective items for various consumer For those with specific sensitivities or allergies, it is essential to carefully read the labels and ingredient lists provided on the Honest Company's website or the product packaging itself. Additionally, The Honest Company aims to be transparent about its formulations and any changes that may occur across its product lines. If a particular product is of interest, checking the most current information on the Honest Company's official website may provide insights into allergens and other relevant details. Customers are encouraged to prioritize their health and safety and should never hesitate to conduct their own research when it comes to products they plan to use, especially if allergens are a concern....

Safety and Testing

Are The Honest Company products safe for my baby?

The Honest Company is known for its commitment to providing safe, high-quality products that prioritize the health of babies and families. For example, their baby care and personal care products, such as diapers and wipes, are made without chlorine processing, fragrances, or harmful chemicals like phthalates and parabens. Additionally, their ingredients are selected with an emphasis on transparency and accountability, which helps parents make informed choices. Parents can also find information about safety standards and ingredient sourcing on the Honest Company website, where they provide details on their commitment to safety and sustainability. Furthermore, customer reviews and testimonials often highlight how children with sensitive skin and allergies have responded positively to Honest products. However, because every baby is different, it is always wise for parents to conduct their own research and consider their child's individual needs. When in doubt, reviewing the ingredients list for any known sensitivities is an excellent practice. For any specific concerns or additional information, you may want to check the current website for contact options....

Are The Honest Company products tested on animals?

The Honest Company is committed to offering products that are formulated without the use of animal testing. Their policy emphasizes...

Do The Honest Company products come with a guarantee?

The Honest Company stands behind the quality of its products and offers a satisfaction guarantee. If a customer is not satisfied with...

Shopping Experience

Where can I buy The Honest Company products?

The Honest Company products can be purchased from a variety of retailers. They are widely available at major chain stores, including...

Can I return a product if I am not satisfied?

The Honest Company is committed to customer satisfaction and offers a return policy that allows customers to return products if they For customers who purchased products through retailers instead of directly from honest.com, it is advised to contact the specific retailer for their return policy, as it may differ from that of The Honest Company. Customers seeking to initiate a return, or looking for additional details about the return process, are encouraged to visit the official website and consult the relevant sections related to returns and refunds. This ensures that they receive the most accurate and updated information regarding policies and procedures. The Honest Company strives to make the return process as smooth as possible for its customers....

What is The Honest Company's shipping policy?

The Honest Company offers a clear shipping policy aimed at providing customers with a straightforward shopping experience. When placing Once an order is processed, shipping times depend on the chosen shipping method and the destination. The Honest Company usually provides various shipping options, including standard and expedited delivery, to meet different needs and timelines. Standard shipping generally takes five to seven business days, while expedited options may deliver orders within two to three business days. For orders above a certain threshold, The Honest Company often provides free shipping, which can be a great incentive for customers looking to stock up on their favorite products. It is important for customers to note that the shipping policy may vary depending on specific promotions or changes in the distribution process, so it is always advisable to review the details on the official website at the time of ordering. Furthermore, The Honest Company aims to ensure that its shipping practices align with its commitment to sustainability, striving to utilize eco-friendly packaging whenever possible. If customers have specific inquiries about their orders or need additional assistance, they may want to check the website for the most current contact information and support options....

What is The Honest Company's return policy?

The Honest Company maintains a straightforward return policy to ensure customer satisfaction. They typically allow returns for any...

Are product samples available from The Honest Company?

The Honest Company typically does not offer product samples directly to customers. However, they often incorporate sample products...

How do I track my order from The Honest Company?

To track an order from The Honest Company, a customer can typically visit the official website and log into their account. Once logged If a customer does not have an account, they can track their order using the tracking link sent to them in the confirmation email once the order was placed. This link usually takes them directly to the shipping carrier's tracking page. For more specific or updated information, it is advisable to check the current website, as details may change over time....

Can I subscribe for regular deliveries of products?

Yes, The Honest Company offers customers the option to subscribe for regular deliveries of their products. This subscription service...

Help me with my The Honest Company customer service issue

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