What is the process for returning items purchased online?

The process for returning items purchased online from The Brick is designed to be straightforward for customers. First, it is important to ensure that the items you wish to return are in their original condition and packaging. Items should typically be unused and include all accessories, manuals, and original paperwork. Once you have determined that the items are eligible for return, the next step involves logging into your account on thebrick.com. You may be required to find the order details associated with your purchase. The Brick usually provides a return label or instructions on how to proceed with the return. It is advisable to carefully follow these instructions to ensure a successful return. After preparing the package for return, you will need to drop it off at the designated shipping carrier, as specified by The Brick. It is also recommended to retain any tracking information until the return is processed. For more detailed information regarding specific return policies, such as timeframes and any potential restocking fees, customers might find it useful to check the current web page dedicated to returns on thebrick.com.