Recent Telegram Customer Questions
टेलीग्राम के तरफ से हमारा नंबर बेन किया गया है उसको ऑनबैन कैसे करें
यदि आपका टेलीग्राम नंबर बेन कर दिया गया है, तो आप अपने अकाउंट को पुनः सक्रिय करने के लिए ऐप में दिए गए निर्देशों का पालन कर सकते हैं। सामान्यतः, आपको टेलीग्राम के सपोर्ट से संपर्क करना होगा। यहाँ इस पृष्ठ पर सबसे अद्यतन संपर्क जानकारी का लिंक है।
Asked Nov 26, 2025 2:59 AM
i accidentally logged out of a telegram account with my old phone number, and i don't have any other way to access it. how can i recover the account?
To recover your Telegram account after logging out with your old phone number, you'll need access to that phone number to receive a verification code. If you no longer have that number, try reaching out to your mobile carrier to see if you can regain access to the number. If that's not possible, unfortunately, without the verification code, we cannot assist in recovering the account.
Asked Nov 11, 2025 10:00 AM
My telegram account got hacked and i am not able to login
If your Telegram account has been hacked, try to recover it by using the "Forgot Password?" option in the app to reset your password. If you can't log in because of two-step verification, you'll need access to the recovery email or phone number linked to your account. In severe cases, if unauthorized access persists, consider reporting the issue as per the guidelines provided on the page you're viewing. Ensure to also enable two-step verification in the future for added security.
Asked Sep 25, 2025 8:13 PM
My telegram says email not allowed when I log in how can I log in
If you receive a message that says "email not allowed" when trying to log in, it usually means that your account is linked to a phone number rather than an email. Make sure you're entering your phone number associated with your Telegram account. If you continue to face issues, you may need to verify your phone number by entering the verification code sent via SMS.
Asked Sep 25, 2025 1:59 PM
Comment je peux recuperer mon compte telelegrame
Pour récupérer votre compte Telegram, vous devez ouvrir l'application et entrer votre numéro de téléphone. Vous recevrez un code de vérification par SMS. Entrez ce code pour vous connecter. Si votre compte a été désactivé ou supprimé, il n'est pas possible de le récupérer. Vous devrez créer un nouveau compte dans ce cas.
Asked Sep 23, 2025 9:48 PM
Help me with my Telegram customer service issue
Account Management
How do I create a Telegram account?
Creating a Telegram account is a straightforward process that can be accomplished in just a few simple steps. First, a user should
To create an account, the user needs to provide their phone number. Telegram will then send a verification code via SMS to that phone number. Once the user receives the code, they must enter it into the app to verify their phone number. Following this, the user will be prompted to enter their first and last name, which will be displayed to other users. At this point, the account is officially created, and the user can start adding contacts and joining groups.
It is important to note that Telegram does not require an email address for account creation, and all communications are handled through the phone number provided. For further details, users may wish to explore the official Telegram website or check the in-app help feature for any additional information regarding account setup and privacy settings....
How do I delete my Telegram account?
To delete a Telegram account, the user must follow a specific process, as there is no option to delete the account directly within
It is important to note that deleting the account will remove all messages, contacts, and any associated data permanently, and this action cannot be undone. If individuals change their minds, they will have to create a new account to use Telegram once again. For any additional information, or if users need help, they may consider checking the appropriate section on the Telegram website or support page....
Can I use Telegram without a phone number?
Telegram primarily requires a phone number for account creation and verification. This ensures that each account is linked to a unique
One option is to use a landline number, as Telegram allows verification via a voice call. When prompted for a verification code, the user can receive the code through the voice call that Telegram initiates to the landline.
Another approach is to use a virtual phone number service, as some users have reported success using temporary or virtual numbers for account verification on Telegram. This may not always be reliable, and results can vary based on the provider used.
Once the account is set up, users can access Telegram from various platforms, such as desktop applications or the web version, without needing the phone number for day-to-day use. It is always advisable to check the latest information on the official website for any updates or changes to their policies regarding account setup....
Features and Functions
What features does Telegram offer?
Telegram is a versatile messaging platform that offers a wide array of features designed to enhance user communication and experience.
Another notable feature is the support for large group chats and channels. Telegram can accommodate group chats with up to 200,000 members, making it an excellent choice for large communities. Channels enable users to broadcast messages to an unlimited audience, which is ideal for reaching out to followers or subscribers with updates or announcements.
Privacy and security are also central to Telegram's appeal. It offers end-to-end encryption in "Secret Chats," ensuring that only the involved parties can read the messages. Regular chats are encrypted during transmission and stored securely in the cloud. Additionally, users have the option of setting self-destruct timers for messages in Secret Chats, enhancing privacy.
Furthermore, Telegram supports file sharing, allowing users to send documents, photos, and videos of various sizes up to 2 GB each. Customizable sticker packs and GIF options provide an enjoyable way to express emotions and make conversations more engaging.
Finally, Telegram features bots, which are automated accounts that can perform various tasks, provide information, and enhance user interaction within chats. This extensibility allows users to personalize their experience further and access different services directly within the app.
For more detailed information about specific features or any updates, it is recommended to regularly check the official Telegram website....
How do I send messages and media on Telegram?
Sending messages and media on Telegram is a straightforward process. First, users need to download the Telegram application from their
To send a text message, users can tap on the conversation with the desired contact or group, then type their message in the text input area at the bottom of the screen. Once the message is composed, users simply press the send button, usually represented by an arrow.
For sharing media, such as photos, videos, or documents, users should look for the attachment icon, which typically resembles a paperclip or camera. Tapping this icon will prompt the user to select files from their device or to take a new photo or video. After selecting the desired media, users can add a caption if they wish, and then send it using the send button.
In addition, Telegram supports a variety of media types and file formats, making it easy for users to share content seamlessly. For more detailed information, visiting the official Telegram webpage may provide additional guidance or resources....
Can I make voice calls on Telegram?
Yes, users can make voice calls on Telegram. The application provides a feature that allows users to communicate through voice calls
Voice calls on Telegram are secure, utilizing end-to-end encryption to ensure privacy and protect conversations from potential interception. The application also offers the option for high-quality audio during calls, enabling clearer communication. In addition to individual voice calls, users can have voice chats in groups, allowing multiple participants to join in a conversation. This feature is particularly useful for community discussions or collaborative sessions. For more detailed information about using voice calls on Telegram, it may be helpful to visit the official website or explore the help section within the app....
What are Telegram channels and groups?
Telegram channels and groups are two distinct features that allow users to communicate and share content on the Telegram platform,
Telegram channels are designed for broadcasting messages to a large audience. They allow one or more administrators to send messages, photos, videos, and other types of content to subscribers without allowing them to interact or respond directly within the channel. Channels can be public or private. Public channels can be searched and joined by anyone, while private channels require an invitation or a link to join. This feature is particularly useful for individuals, organizations, or businesses that want to disseminate information efficiently to followers. Administrators can also see how many subscribers they have and track engagement metrics.
On the other hand, Telegram groups are meant for discussion and interaction among members. Groups can accommodate diverse numbers of participants, with some groups allowing up to 200,000 members. In a group, all members can post messages, share files, and interact with each other, creating a more dynamic and participative environment. Groups can also be public or private, similar to channels. Admins can manage the group settings and member permissions to control who can send messages, invite others, or manage the group.
Both channels and groups are powerful tools for connecting with others, but the choice between them depends on whether the goal is to broadcast information or facilitate discussion. Users interested in creating a channel or group can explore the options available directly on the Telegram platform....
How do I share files using Telegram?
Sharing files using Telegram is a straightforward process. Telegram allows its users to send a variety of file types, including documents,
Next, look for the paperclip or attachment icon, typically located near the message input area. Tapping on this icon will present you with several options, including selecting a file from your device's storage, taking a photo, recording audio, or sending a video. If you select a file, you can browse through your device’s files and choose the specific document, image, or other files you want to share.
After selecting the file, you can add a caption or message if you wish, before pressing the send button. It is important to note that Telegram has a file size limit of up to two gigabytes per file, which is quite generous compared to many other messaging platforms. For any further details or updates regarding file sharing, it can be helpful to check the official Telegram website or help resources....
Usage Information
Is Telegram free to use?
Telegram is indeed free to use for all users. The service operates on a freemium model, which means that most of its features and functionalities
Telegram also offers additional features that may involve costs, such as the ability to purchase premium subscriptions for enhanced features. These premium services provide users with benefits like increased limits on the number of channels, larger file uploads, and access to exclusive features. However, the core functionality that allows users to send messages and interact with others remains free.
For the most up-to-date information regarding pricing and features, it is advisable to check the official Telegram website. This will ensure that users have accurate information about any potential costs or premium services....
Is there a limit on group members in Telegram?
Yes, Telegram imposes limits on the size of groups. A standard group can accommodate up to 200,000 members, which is substantial compared
For even larger communities, Telegram offers channels that can have an unlimited number of subscribers, making them suitable for broadcasting messages to a vast audience. As Telegram continues to evolve, these limits and features may change, so it might be helpful to check their current web page for the latest information on group and channel capabilities....
Security and Privacy
How can I secure my Telegram account?
Securing a Telegram account is an important step to protect personal information and ensure privacy. There are several measures that
First and foremost, it is advisable to enable two-step verification. This feature adds an extra layer of security by requiring a password in addition to the standard login method. When enabling two-step verification, users will need to select a strong, unique password and provide a recovery email address. This makes it dramatically more difficult for unauthorized individuals to access the account.
Another key aspect of security involves managing access to contacts and groups. Users can customize privacy settings to limit who can add them to groups, see their phone numbers, or view their last seen status. By adjusting these settings, individuals can minimize exposure to potential threats and unwanted contact.
Additionally, utilizing the secret chat feature is a great way to ensure messages are encrypted end-to-end. Secret chats provide an added layer of security that is not available in standard chats. These chats can also have self-destruct timers, ensuring that messages disappear after a certain time.
Be diligent about logging out of your account on shared devices and being cautious of suspicious links or attachments. It is wise to periodically review active sessions on Telegram and terminate any that appear unfamiliar.
For further information about account security, users may find it helpful to visit Telegram's official support page where they can find relevant resources. By taking these steps, individuals can help ensure their Telegram accounts remain secure and private....
What privacy features are available on Telegram?
Telegram offers a variety of privacy features aimed at enhancing user security and control over their personal information. One of
Another significant feature is the option to create secret chats. These chats utilize end-to-end encryption, which ensures that only the participants in the conversation can read the messages. This level of encryption is not available in regular chats, which are encrypted but stored on Telegram's servers to facilitate features like cloud access. Additionally, in secret chats, messages can be set to self-destruct after a certain period, adding another layer of privacy by ensuring that sensitive information does not remain accessible indefinitely.
Furthermore, users can manage their data through Telegram’s settings. This includes options to choose whether to allow others to find them via their phone number and control who can add them to groups. Telegram also provides options for users to delete their account, as well as all their messages, should they choose to leave the platform.
Ultimately, Telegram provides a robust set of privacy features that cater to users who prioritize security in their online communications. For more detailed information about these features, it may be helpful to visit Telegram's official website or refer to the privacy policy outlined there....
How do I report spam or abusive content on Telegram?
To report spam or abusive content on Telegram, users can follow a few straightforward steps within the application. First, they should
It is important for users to provide as much detail as possible about why they are reporting the content. This can help Telegram better understand the situation and take appropriate action. Users can also report entire groups or channels by accessing the group's or channel's profile and selecting the “Report” option there.
Telegram takes user safety seriously and has measures to address violations of its Community Guidelines. If users are uncertain about reporting specific types of content or need additional assistance, they can often find helpful resources or guidelines on the Telegram website, which may provide further information about handling such issues....
Platform Support
What platforms does Telegram support?
Telegram is designed to be accessible across a wide range of platforms, ensuring that users can stay connected regardless of the device
For those who prefer not to install an application, Telegram also has a web version that can be accessed through any internet browser. This version retains most of the functionality of the mobile and desktop applications, making it easy to use in various settings. By supporting multiple platforms, Telegram aims to provide a seamless communication experience for everyone, no matter what device they choose to use. For the latest information regarding platform support, it is advisable to check the official Telegram website....