What is TJ Maxx's return policy on sale items?

Asked 2 years ago
TJ Maxx has a customer-friendly return policy that applies to both regular-priced and sale items. Generally, customers can return most items within thirty days of purchase. This policy provides ample time for shoppers to assess their purchases and determine if they want to keep them. However, there are some important details to note specifically regarding sale items. When a customer purchases a sale item, the same thirty-day return window applies. Items must be returned in their original condition, along with any tags, and with a receipt to facilitate the return process. Without a receipt, customers may receive store credit at the current selling price of the item. Certain items may have additional restrictions. For example, clearance items or specific items such as undergarments, swimwear, or personal care items may be excluded from the return policy for hygiene reasons, and it is always wise to check the signage in the store or on the receipt. Additionally, customers should be aware that returns can be made either in-store or via mail, depending on the convenience of the shopper. For those who utilize mail returns, it is important to note that shipping fees may apply. For full details regarding returns, including any updates or specific instructions related to the current context, it is beneficial to refer to the TJ Maxx website or review the receipts provided at the time of purchase. This will ensure that customers have the most accurate and relevant information tailored to their specific purchases.
Christian Allen is the editor / author responsible for this content.
Answered Jul 4, 2025

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