What should I do if my item sells but the buyer doesn't pay?
If an item sells on Swap.com but the buyer does not follow through with payment, it can be frustrating. First, it is important to check the specific policies outlined by Swap.com regarding transactions and unpaid orders. Generally, most marketplaces have systems in place to handle such situations. You may need to wait for a specified period, as some buyers may need a short amount of time to complete their payment.
If the payment is still not received after this period, it is advisable to mark the transaction as unpaid, allowing you to relist the item for sale. This is important to ensure you do not miss out on potential buyers who are ready to complete their purchase.
For any specific guidance, it is always a good idea to visit the current Swap.com website. There, you can usually find helpful resources or updates related to transaction policies and procedures. This will ensure you have the most accurate and relevant information for your situation.

Answered Sep 18, 2025
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