Suntrust Bankruptcy Department Customer FAQ

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What is Suntrust Bankruptcy Department's Phone Number?

The question we are asked most often is about how to talk to Suntrust Bankruptcy Department customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How does bankruptcy affect my Suntrust accounts and loans?

When an individual files for bankruptcy, it can have significant implications for their accounts and loans with SunTrust. Typically, For accounts that remain active, SunTrust may freeze or close certain accounts once bankruptcy is filed to mitigate any financial risk. This means customers will want to understand how their specific accounts will be impacted. Additionally, if a customer has loans with SunTrust, they may need to continue making payments on any secured loans, such as mortgages or auto loans, to avoid foreclosure or repossession even after a bankruptcy has been initiated. In cases of Chapter 13 bankruptcy, debtors may be able to negotiate repayment plans that allow them to keep their accounts and loans while managing their debt over time. It is essential for individuals to review the details of their situation to understand the exact implications for their SunTrust accounts and loans. For personalized guidance and information tailored to specific circumstances, it is best for individuals to visit the current SunTrust webpage for further resources and appropriate contact details. Understanding how bankruptcy affects financial accounts is vital for making informed decisions about one's financial future....

What resources are available for individuals considering bankruptcy?

Individuals considering bankruptcy have access to a variety of resources that can help them understand the process and make informed Additionally, the American Bankruptcy Institute and the National Association of Consumer Bankruptcy Attorneys offer a wealth of information, including articles, videos, and guides that explain the bankruptcy process, the implications of filing, and the alternatives available to consumers in financial distress. These organizations aim to educate the public about their rights and responsibilities in bankruptcy. In addition to these educational resources, consulting with a qualified bankruptcy attorney can be invaluable. An attorney can provide personalized advice based on one's specific financial situation and help navigate the complexities of the bankruptcy system. While it is advisable to seek legal counsel, individuals should ensure that they understand the fees and services offered. Furthermore, local nonprofit credit counseling agencies can be useful. Many of these organizations provide free or low-cost services, including budget counseling and debt management plans, which can be alternatives to bankruptcy. It may also be helpful to visit the relevant pages on financial institutions' websites, including SunTrust, for information and resources related to managing debts and exploring options. Individuals considering bankruptcy should take the time to research thoroughly and seek guidance to ensure they are making the best decisions for their circumstances....
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Bankruptcy Process

Can I file for bankruptcy online?

Filing for bankruptcy online is a possibility, although the process can vary depending on the court and jurisdiction. Many individuals However, it is important to note that while some courts may accept online filings, others may require the submission of certain documents in person or through traditional mail. Additionally, filers may benefit from the expertise of a bankruptcy attorney, especially when navigating the complexities of bankruptcy laws and local regulations. Therefore, it may be advisable to consult legal resources or the bankruptcy court's website for specific guidance on filing procedures in your area. Individuals interested in filing for bankruptcy should also review the relevant contact information and resources available on the SunTrust Bankruptcy Department's webpage for assistance and support throughout the process....

What are the eligibility criteria for filing bankruptcy?

Filing for bankruptcy is a significant decision and involves specific eligibility criteria that individuals or businesses must meet. To qualify for Chapter 7 bankruptcy, the individual must pass a means test. This test compares the individual's income to the median income for their state. If the person's income falls below the state median, they may qualify for Chapter 7. However, if the income exceeds the median, additional calculations will need to be performed regarding allowable expenses and debt payments. On the other hand, Chapter 13 bankruptcy is generally available to individuals with regular income and a secured or unsecured debt limit. The debt limits for Chapter 13 are periodically adjusted, so it is important to check the current thresholds. To be eligible, an individual must have a stable source of income to propose a repayment plan over three to five years. Furthermore, prior to filing, individuals must complete a credit counseling course from an approved agency and obtain a certificate of completion. It is important for individuals or entities considering bankruptcy to review these requirements closely and understand the potential impact of filing. Your best course of action would be to look at the official Suntrust website or similar resources for the most current and accurate information regarding eligibility criteria and the bankruptcy process....

What are the different types of bankruptcy?

There are several types of bankruptcy available under United States law, primarily designed to help individuals and businesses address Chapter 13 bankruptcy, on the other hand, is known as reorganization bankruptcy. It allows individuals to create a repayment plan to pay back a portion of their debts over a period of three to five years. This form of bankruptcy can be particularly beneficial for those who want to keep their assets, such as a home or automobile, while managing their debts in a structured manner. Individuals must have a regular income to qualify for Chapter 13, which provides more flexibility in terms of debt repayment. For businesses, Chapter 11 bankruptcy is a popular option. This allows companies to reorganize their debts while continuing to operate. Under this chapter, businesses can restructure their debts through a court-approved plan, providing a pathway to financial recovery without immediate liquidation. Lastly, there is Chapter 12, specifically designed for family farmers and fishermen, offering them a way to reorganize their debts while continuing their agricultural or fishing operations. Each type of bankruptcy comes with its own set of eligibility requirements and processes, so individuals and businesses should carefully evaluate their financial situations to determine which option best suits their needs. For specific inquiries about SunTrust Bankruptcy options or services, it might be helpful to visit their official website or contact them directly for more information....

How long does the bankruptcy process typically take?

The duration of the bankruptcy process can vary widely depending on several factors, including the type of bankruptcy filed, the complexities...

What documents and information do I need to file for bankruptcy?

When preparing to file for bankruptcy, it is essential to gather a comprehensive set of documents and information to ensure a smooth First, it is important to compile a list of assets including any real estate properties, vehicles, bank accounts, and personal belongings. It is necessary to document the current value of these assets as well. Additionally, individuals should gather information on liabilities which encompass debts such as credit cards, mortgages, car loans, and personal loans. Next, it is advisable to include income documentation. This includes pay stubs for the last six months, tax returns for the last two years, and any other evidence of income such as Social Security benefits, pensions, or rental income. Furthermore, a list of monthly expenses should be prepared. This can include utility bills, food costs, transportation expenses, and any other regular payments such as insurance premiums. If applicable, information related to prior bankruptcies should also be collected. This includes the case number and filing date of any past bankruptcy petitions. Finally, it may be beneficial to check whether any additional specific documents are required based on the type of bankruptcy being filed. In short, compiling a detailed inventory of assets, liabilities, income, expenses, and prior bankruptcies will provide a solid foundation for the bankruptcy filing process. To gather specific guidance and to ensure that all requirements are met, individuals are encouraged to look at the current web page for additional resources or contact information that may be helpful in this regard....

What fees are associated with filing for bankruptcy?

Filing for bankruptcy can involve several fees, and it is essential to understand these costs to prepare adequately. Generally, the In addition to the filing fee, individuals may encounter attorney fees, as many people choose to hire a lawyer to navigate the complex process. Attorney fees can vary significantly based on location and the complexity of the case. It is common for these fees to range from a few hundred to several thousand dollars. Moreover, there might be additional costs for obtaining required credit counseling and debtor education courses, which are mandatory before and after the filing process. Lastly, it is important to consider any miscellaneous fees that could arise, such as fees for obtaining documents or copies needed for the filing. For more detailed and specific information regarding fees, it may be beneficial to consult the current official web page associated with SunTrust or other reputable sources that specialize in bankruptcy matters....

Consequences of Bankruptcy

What are the consequences of filing for bankruptcy?

Filing for bankruptcy can have several significant consequences that individuals should consider carefully before proceeding. One of Additionally, filing for bankruptcy can lead to the loss of certain assets. Depending on the type of bankruptcy filed, such as Chapter 7 or Chapter 13, individuals may have to liquidate some non-exempt assets to repay creditors. In a Chapter 7 bankruptcy, many unsecured debts may be wiped out, but this does come at the cost of potentially losing property. In contrast, Chapter 13 allows individuals to keep their property but requires them to follow a court-approved repayment plan over three to five years. Moreover, filing for bankruptcy can affect one’s ability to rent an apartment, secure employment in certain positions, or obtain necessary licenses in specific industries, as many background checks include credit history. Individuals should also be prepared for the emotional ramifications, as the experience can be stressful and challenging. It is advisable to consult with a qualified financial advisor or attorney who can provide guidance tailored to one’s specific situation. For direct information regarding services and contact options, it may be beneficial to refer to the official website....

Will filing for bankruptcy affect my credit score?

Filing for bankruptcy will indeed have an impact on your credit score. When a bankruptcy is filed, it becomes a matter of public record However, it is important to note that the extent of the impact will vary depending on your credit history prior to the filing. If your credit score was already low due to missed payments, high debt levels, or other financial issues, the effect may not be as pronounced. Over time, as you work to rebuild your credit through responsible financial behavior, you may find that your score gradually improves. Many individuals are able to recover from bankruptcy and achieve a good credit score again within a few years. For detailed information on how to manage your credit after a bankruptcy filing, it might be beneficial to explore resources that provide guidance specific to your situation. Always ensure you are looking at reputable sources for the most accurate information....

How does bankruptcy impact my ability to obtain credit in the future?

Bankruptcy can significantly impact an individual's ability to obtain credit in the future. When a person files for bankruptcy, it Upon the discharge of a bankruptcy, individuals may find it challenging to secure loans or credit cards, particularly from traditional lenders who prefer borrowers with clean credit histories. However, it is important to note that there are still options available. Some lenders specialize in offering credit products to individuals with a bankruptcy on their record, though these often come with higher interest rates and less favorable terms. Additionally, bankruptcy may prompt individuals to adopt new financial habits and practices to improve their creditworthiness over time. This could include ensuring timely payments on any new credit accounts, maintaining low credit utilization ratios, and consistently reviewing their credit reports for accuracy. As time passes, the negative impact of bankruptcy on credit scores can diminish, particularly if individuals focus on rebuilding their credit by demonstrating responsible financial behavior. Ultimately, while bankruptcy does create a hurdle in obtaining future credit, it is not an insurmountable barrier. For specifics regarding your situation or for guidance on rebuilding credit after bankruptcy, it may be beneficial to visit SunTrust's current web page for additional resources and support options....

Can I get credit cards after filing for bankruptcy?

After filing for bankruptcy, obtaining new credit cards can be challenging, but it is possible. Bankruptcy tends to have a significant Many financial institutions, including some that may be part of SunTrust, offer secured credit cards specifically designed for individuals who have previously filed for bankruptcy. A secured credit card requires a cash deposit that serves as a credit limit. Using this card responsibly, such as making timely payments and keeping the balance low, can help in rebuilding credit over time. It is important to know that terms and interest rates for credit cards offered to individuals with a bankruptcy on their record may not be as favorable. Seeking out credit-building options, coupled with maintaining a good payment history, can gradually improve one’s credit profile. For more specific information about credit options after bankruptcy, it may be helpful to explore current resources available online or consult with a financial advisor....

Are there specific strategies to rebuild credit after bankruptcy?

Rebuilding credit after a bankruptcy can be a challenging process, but with time and consistent effort, it is certainly achievable. First and foremost, it is crucial to monitor your credit report. After bankruptcy, a person should review their credit reports from all three major credit bureaus regularly to ensure that the details are accurate and reflect the current status of debts. Keeping an eye on the reports will help to identify any potential errors that may negatively impact credit scores. Next, rebuilding credit often involves obtaining a secured credit card or a credit-builder loan. A secured credit card requires a cash deposit as collateral and allows individuals to make purchases, demonstrating responsible usage and timely payments. Making small purchases and paying the full balance on time each month can significantly improve one’s credit profile. Similarly, a credit-builder loan can help establish a positive payment history. Additionally, timely payment of existing bills, like utilities or rent, can also contribute positively to a credit profile. These payments may not be reported to credit bureaus but can be reflected in alternative credit scoring models that lenders use. Consideration should also be given to limiting new credit inquiries. Applying for too much credit at once can lead to multiple inquiries on the credit report, which may lower credit scores. Lastly, patience is essential. It is important to remember that rebuilding credit takes time, and a long-term commitment to responsible financial behavior will yield positive results over time. For additional resources or support, individuals may find further insights on the current website relevant to SunTrust and its bankruptcy services....

Alternatives and Effects

Are there any alternatives to filing for bankruptcy?

There are several alternatives to filing for bankruptcy that individuals experiencing financial difficulties might consider before Another alternative is seeking credit counseling. A credit counseling agency can provide guidance on how to manage finances, develop a budget, and explore options for debt management. Such organizations often offer debt management plans, which allow individuals to make a single monthly payment to the counseling agency, which then disburses the funds to creditors. Debt settlement is another potential alternative. This involves negotiating with creditors to agree on a reduced amount that can be paid to settle debts. While this might lead to significant savings, it can also have negative effects on credit scores. Additionally, some individuals may choose to explore personal loans or a home equity line of credit if they have sufficient equity in their home. These options can provide the necessary funds to consolidate debt, though they come with their own risks and should be approached with caution. It is essential for individuals to carefully evaluate their financial situation and consider consulting with a financial advisor or exploring resources available on the SunTrust website, as they may provide additional insights tailored to your specific needs....

How does bankruptcy affect my Suntrust accounts and loans?

When an individual files for bankruptcy, it can have significant implications for their accounts and loans with SunTrust. Typically, For accounts that remain active, SunTrust may freeze or close certain accounts once bankruptcy is filed to mitigate any financial risk. This means customers will want to understand how their specific accounts will be impacted. Additionally, if a customer has loans with SunTrust, they may need to continue making payments on any secured loans, such as mortgages or auto loans, to avoid foreclosure or repossession even after a bankruptcy has been initiated. In cases of Chapter 13 bankruptcy, debtors may be able to negotiate repayment plans that allow them to keep their accounts and loans while managing their debt over time. It is essential for individuals to review the details of their situation to understand the exact implications for their SunTrust accounts and loans. For personalized guidance and information tailored to specific circumstances, it is best for individuals to visit the current SunTrust webpage for further resources and appropriate contact details. Understanding how bankruptcy affects financial accounts is vital for making informed decisions about one's financial future....

Will filing for bankruptcy stop collection calls and legal actions?

Filing for bankruptcy typically provides an automatic stay, which is a legal injunction that halts most collection activities against However, it is important to note that the effectiveness of the automatic stay can vary based on the type of bankruptcy filed, which can be Chapter 7 or Chapter 13, among others. In most cases, the automatic stay is a powerful tool that provides individuals or businesses with breathing room to reorganize their finances or discharge debts without the pressure from aggressive creditors. That said, there are certain exceptions. For instance, some creditors may still be able to pursue specific types of claims even after bankruptcy is filed. It is advisable for those considering bankruptcy to seek guidance on the particulars of their situation and understand their rights and obligations thoroughly. For specific inquiries or to get more detailed information, individuals may want to check the SunTrust Bankruptcy Department's web page for any available resources or contact information....

Can I keep my house and car if I file for bankruptcy?

When an individual files for bankruptcy, the ability to retain assets such as a house and car often depends on several factors, including In a Chapter 7 bankruptcy, which is often referred to as liquidation bankruptcy, the debtor's non-exempt assets may be sold to pay creditors. However, many states have homestead exemptions that allow individuals to keep their primary residence up to a certain equity value. The same principle applies to vehicles. If the car's equity falls below the state's exemption limit, it typically can be retained. Each state has different exemptions, so the specifics can vary. On the other hand, Chapter 13 bankruptcy is a reorganization form of bankruptcy that allows individuals to keep their property while making payments on their debts over a three to five-year plan. In this case, as long as the debtor adheres to the repayment plan and does not default, they can usually keep their home and car while addressing their debts. It is always prudent for individuals considering bankruptcy to review their specific circumstances and consult with a legal professional familiar with bankruptcy law in their state. For the most accurate and current information, one might also consider looking on the SunTrust website or other reliable sources for further details about their options and processes regarding bankruptcy....

What resources are available for individuals considering bankruptcy?

Individuals considering bankruptcy have access to a variety of resources that can help them understand the process and make informed Additionally, the American Bankruptcy Institute and the National Association of Consumer Bankruptcy Attorneys offer a wealth of information, including articles, videos, and guides that explain the bankruptcy process, the implications of filing, and the alternatives available to consumers in financial distress. These organizations aim to educate the public about their rights and responsibilities in bankruptcy. In addition to these educational resources, consulting with a qualified bankruptcy attorney can be invaluable. An attorney can provide personalized advice based on one's specific financial situation and help navigate the complexities of the bankruptcy system. While it is advisable to seek legal counsel, individuals should ensure that they understand the fees and services offered. Furthermore, local nonprofit credit counseling agencies can be useful. Many of these organizations provide free or low-cost services, including budget counseling and debt management plans, which can be alternatives to bankruptcy. It may also be helpful to visit the relevant pages on financial institutions' websites, including SunTrust, for information and resources related to managing debts and exploring options. Individuals considering bankruptcy should take the time to research thoroughly and seek guidance to ensure they are making the best decisions for their circumstances....

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