What is your return policy?

SundanceCatalog.com typically offers a return policy that allows customers to return items within a specified timeframe, usually thirty days from the date of purchase. This policy is designed to ensure customer satisfaction while also maintaining a fair return process for the company. Generally, items must be in their original condition, unworn, and with any tags attached. This means that if a customer decides to return a product, they should make sure it has not been altered, washed, or damaged in any way. When returning an item, it is important to note that personalized or custom-made items may not be eligible for return unless they arrive damaged or defective. Additionally, customers should retain their receipts or order confirmations, as these documents may be required to process the return. Refunds are typically issued to the original form of payment, though exchanges may also be facilitated depending on the current stock availability. For customers who wish to initiate a return, instructions can often be found on the current web page of SundanceCatalog.com, which may provide specific details about how to package and send items back for returns. It is advisable to carefully review the return policy on the website to understand all conditions and any potential return shipping fees. Overall, SundanceCatalog.com aims to make the return process straightforward, reflecting their commitment to customer service.