How do I cancel or change an order?

Asked 2 years ago
To cancel or change an order with SundanceCatalog.com, it is important to act quickly since orders are typically processed at the time they are placed. If a customer wishes to cancel an order, they should look for the cancellation option available through their account on the Sundance website. In many cases, canceling an order can be done easily, but modifications to existing orders, such as changing sizes or colors, may require contacting customer service directly. SundanceCatalog.com generally encourages customers to review the order details immediately after purchase. If more time has passed and the order has already been processed or shipped, changes may not be possible. At that point, customers can return any unwanted items following the return policy outlined on the website. For the most accurate and current information on how to cancel or change an order, it is best to check the specific page of SundanceCatalog.com related to order management, as this may provide updated instructions or contact details for customer service assistance.
Christian Allen is the editor / author responsible for this content.
Answered Jul 24, 2025

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