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Subaru Customer FAQ

Top Answers & How-to Guides

What is Subaru's Phone Number?

The question we are asked most often is about how to talk to Subaru customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the financing options available for purchasing a Subaru?

When considering financing options for purchasing a Subaru, individuals typically have several avenues to explore. Most Subaru dealerships Another option is to take advantage of Subaru's promotional financing offers, which may include low-interest or even zero percent financing for qualified buyers. These limited-time offers can significantly reduce the overall cost of financing a vehicle. It is advisable for potential buyers to check the Subaru website or the specific dealership for the latest promotions, as these offers can change frequently. Leasing is also a viable option for those who prefer having a new vehicle every few years. A lease agreement typically requires lower monthly payments compared to financing a purchase, allowing individuals to drive a Subaru model with less upfront cash. However, it is essential to keep in mind the mileage limits and potential fees associated with wear and tear. Credit scores and financial history will play a crucial role in determining the best financing option. Buyers are encouraged to evaluate their budget and conduct thorough research to understand how different financing plans can impact their overall purchase experience. For specific questions about financing options, visiting the Subaru dealership or checking subaru.com for detailed information can be very helpful....
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Maintenance and Service

How often should I service my Subaru?

The frequency of servicing a Subaru vehicle can depend on a variety of factors, including the specific model, year, and the type of Additionally, certain services, such as replacing the engine air filter or cabin air filter, may need to be performed at different intervals, often around 15,000 to 30,000 miles. It is important for owners to consult their specific owner's manual for detailed maintenance intervals as they can vary by model and year. Driving habits can also impact service frequency. For instance, if a vehicle is regularly used for towing, off-road driving, or frequently operates in severe conditions, more frequent servicing might be necessary. For tailored information, checking with the resources available on the Subaru website could be beneficial....

What is the recommended tire pressure for my Subaru?

The recommended tire pressure for a Subaru varies depending on the specific model and year of the vehicle. Generally, most Subaru models...

What are the services included in standard maintenance?

Subaru vehicles typically require regular maintenance to ensure optimal performance and longevity, and standard maintenance services First, oil and oil filter changes are fundamental to maintaining engine health. This service typically occurs every six months or after a set mileage, depending on driving conditions. Changing the oil and filter helps to keep the engine lubricated and free from contaminants. Next, tire rotation and inspection are usually part of standard maintenance. Rotating tires helps promote even wear, which can extend their lifespan and improve safety. During this service, tire pressure is also checked to ensure proper inflation, which impacts fuel efficiency and handling. Additionally, Subaru often recommends inspecting the brakes for wear and effectiveness. This may include checking brake pads, rotors, and fluid levels. A comprehensive assessment contributes to safe operation, especially under varying driving conditions. Air filter replacements are also common in standard maintenance services. The engine air filter and cabin air filter may both need attention to ensure that the vehicle operates efficiently and that occupants breathe clean air. Lastly, regular inspections of fluid levels, including coolant, transmission fluid, and brake fluid, are crucial. These checks help prevent issues that could lead to more serious problems down the line. For the most accurate and detailed information on specific maintenance services recommended for a particular Subaru model, it is best to consult the owner’s manual or the current web page dedicated to maintenance services....

Specifications and Performance

What type of fuel should I use in my Subaru?

Subaru recommends using unleaded gasoline with an octane rating of 87 or higher for most of its vehicles. However, certain models,...

How many people can a Subaru Outback seat?

The Subaru Outback is designed to comfortably accommodate up to five passengers. This spacious vehicle features two front seats and...

What is the Subaru Boxer engine?

The Subaru Boxer engine is a distinctive engine design utilized by Subaru in many of its vehicles. This engine type features a horizontally One of the primary advantages of the Boxer engine is its low center of gravity. By positioning the engine flat within the vehicle, Subaru enhances stability and handling, particularly during cornering. This is especially beneficial for performance driving and off-road capabilities, aligning with Subaru's reputation for producing vehicles that excel in diverse conditions. Additionally, the Boxer engine is known for its smooth operation. The opposing pistons help to cancel out vibrations that may be produced during operation, leading to a more comfortable ride for passengers. Subaru has developed various iterations of the Boxer engine, ranging from naturally aspirated versions to turbocharged models. The turbocharged Boxer engines provide significant power and torque while still maintaining efficient fuel consumption. This versatility makes the Boxer engine a core component of Subaru's offerings, especially in their popular all-wheel-drive vehicles, which often feature enhanced performance and reliability. The Boxer engine also contributes positively to engine longevity and compatibility with Subaru's rugged driving philosophy. The design helps to distribute the weight evenly across the vehicle, which aids in traction and handling. Overall, Subaru continues to invest in this unique engine configuration, using it to provide an engaging and dependable driving experience for Subaru enthusiasts and customers alike. For more detailed specifications or the latest updates on this engine technology, interested individuals may want to check the current Subaru web page....

What are the differences between Subaru models?

Subaru offers a diverse lineup of vehicles, each designed to cater to varying preferences and needs. The differences among Subaru models The Subaru Legacy stands out as a midsize sedan, providing a comfortable ride and spacious interior. It features a standard all-wheel-drive system, which is a hallmark of the Subaru brand, and offers a strong focus on safety, with numerous advanced safety technologies incorporated into its design. The Subaru Impreza serves as a compact option, available in both sedan and hatchback formats. It shares a similar emphasis on all-wheel drive for enhanced traction and stability. This model is characterized by its nimble handling, making it a popular choice for urban driving. For those seeking more space and versatility, the Subaru Forester is a compact SUV that offers a higher driving position and generous cargo capacity. It also emphasizes off-road capabilities while maintaining a smooth driving experience on paved roads. The Subaru Outback merges the characteristics of a wagon and an SUV, catering to adventure-oriented individuals. It provides ample ground clearance and rugged capabilities, making it well suited for outdoor activities. For performance enthusiasts, the Subaru WRX and WRX STI present a sportier alternative, featuring turbocharged engines and sport-tuned suspensions. These models are designed for exhilarating performance and handling, particularly on winding roads and racetracks. Additionally, Subaru's lineup includes the Crosstrek, an adaptable crossover that combines the functionality of an SUV with the compactness of a hatchback. It is well-regarded for its fuel efficiency and all-terrain capabilities. Each model showcases distinct features and specifications, allowing individuals to find a vehicle that aligns with their lifestyle, preferences, and requirements. For further details regarding specific models and features, it may be helpful to explore the current web page dedicated to Subaru's offerings....

Safety and Features

What is Subaru EyeSight and how does it work?

Subaru EyeSight is an advanced driver assistance system designed to enhance vehicle safety by utilizing a combination of camera and EyeSight employs stereo cameras mounted near the rearview mirror to monitor the road ahead. These cameras capture images and can detect vehicles, pedestrians, and other potential obstacles. The system is capable of evaluating the speed and distance of detected objects, which allows it to respond accordingly to help prevent collisions. One of the key features of EyeSight is Adaptive Cruise Control. This function helps maintain a safe following distance from the vehicle ahead by automatically adjusting the throttle and brakes based on the speed and proximity of that vehicle. Another important component is Pre-Collision Braking, which can engage the brakes if the system determines that a collision is imminent, potentially mitigating or preventing the impact. Additionally, EyeSight includes lane departure warning and lane-keeping assist features. These functionalities help to alert drivers if they unintentionally drift out of their lane and can provide steering assistance to help guide the vehicle back into its lane. These advanced features work together to create a more secure driving environment, reducing the likelihood of accidents and enhancing overall safety on the road. Subaru continues to improve and expand the capabilities of EyeSight, reinforcing their commitment to vehicle safety and technology. For the latest information regarding EyeSight and its functionality, one can visit the official Subaru website....

Can I install a child seat in my Subaru?

Yes, child seat installation is possible in Subaru vehicles and they are generally designed to accommodate child safety seats effectively....

How can I find Subaru recalls or safety information?

Finding Subaru recalls or safety information is quite straightforward. The easiest method is to visit the official Subaru website. Additionally, the National Highway Traffic Safety Administration, commonly referred to as NHTSA, is another valuable resource for recall information. Their website allows users to search for recalls based on the make, model, and year of the vehicle. This can help ensure that Subaru owners stay informed about any important safety updates or issues related to their cars. For those interested in more general safety ratings, the Insurance Institute for Highway Safety, known as IIHS, also provides detailed evaluations of vehicles, including Subaru models. Checking these resources regularly is a good practice to maintain vehicle safety and compliance. For specific contact information, it may be helpful to check the current web page directly....

What are the safety ratings for Subaru vehicles?

Subaru vehicles generally receive high safety ratings from various testing organizations, which reflect the brand's commitment to occupant In addition to IIHS ratings, the National Highway Traffic Safety Administration (NHTSA) also assesses vehicle safety through comprehensive testing, often awarding high star ratings to Subaru vehicles. Features such as Subaru's EyeSight Driver Assist Technology contribute to these positive ratings, as they enhance collision prevention efforts through advanced sensors and cameras. It is important for prospective buyers to check the latest safety ratings and reviews for specific models since these ratings can change with new models or updated safety regulations. For the most current information, it is advisable to visit the official Subaru website or the respective safety organizations....

Purchasing and Financing

What is the warranty coverage on a new Subaru?

When it comes to the warranty coverage on a new Subaru, the company typically offers a comprehensive protection plan designed to provide Additionally, Subaru offers a powertrain warranty that typically extends for five years or sixty thousand miles. This coverage specifically protects the major components of the vehicle, such as the engine, transmission, and drivetrain, ensuring that owners are safeguarded against costly repairs that may arise due to mechanical failures within that timeframe. Furthermore, Subaru also provides coverage for rust perforation for up to five years with unlimited mileage. This aspect of the warranty ensures that owners are protected against corrosion that can compromise the structural integrity of the vehicle. Subaru vehicles also often come with a roadside assistance program for the same duration as the basic warranty, which can be invaluable in times of need. It is important for prospective buyers to review the warranty details of the specific model they are interested in, as variations may occur. To get the most accurate and up-to-date information regarding warranty coverage, it is advisable to check the current information available on the official Subaru website or at a local Subaru dealership....

Can I trade in my vehicle at a Subaru dealership?

Yes, customers can typically trade in their vehicles at a Subaru dealership. This process allows individuals to receive a value for It can be beneficial for customers to research their vehicle's estimated trade-in value using various online tools or resources before visiting the dealership. Additionally, some Subaru dealerships may offer special promotions or incentives for trade-ins, which can enhance the overall value offered. It is advisable for individuals to visit the specific Subaru dealership to inquire about their trade-in policies and to get more detailed information regarding potential offers. For contact information and further details, one can refer to the current Subaru website....

How do I connect my smartphone to my Subaru's infotainment system?

Connecting a smartphone to a Subaru's infotainment system is a straightforward process. First, ensure that your smartphone's Bluetooth Start the vehicle and access the infotainment system. Locate the Bluetooth settings option, which is typically found in the settings or connectivity menu of the system. Select the option to add a new device. At this point, the system will search for available Bluetooth devices, and you should see your smartphone appear in the list shown on the screen. On your smartphone, open the Bluetooth settings and look for the Subaru vehicle in the list of available devices. Select it to initiate the pairing process. A confirmation code may be displayed on both the smartphone and the Subaru screen; ensure they match, and then confirm the pairing on both devices. Once connected, you can access features like hands-free calling, music streaming, and navigation through your vehicle’s audio system. For further assistance or detailed instructions specific to the model, it may be helpful to refer to the vehicle’s owner manual or visit the Subaru website for additional resources....

What are the financing options available for purchasing a Subaru?

When considering financing options for purchasing a Subaru, individuals typically have several avenues to explore. Most Subaru dealerships Another option is to take advantage of Subaru's promotional financing offers, which may include low-interest or even zero percent financing for qualified buyers. These limited-time offers can significantly reduce the overall cost of financing a vehicle. It is advisable for potential buyers to check the Subaru website or the specific dealership for the latest promotions, as these offers can change frequently. Leasing is also a viable option for those who prefer having a new vehicle every few years. A lease agreement typically requires lower monthly payments compared to financing a purchase, allowing individuals to drive a Subaru model with less upfront cash. However, it is essential to keep in mind the mileage limits and potential fees associated with wear and tear. Credit scores and financial history will play a crucial role in determining the best financing option. Buyers are encouraged to evaluate their budget and conduct thorough research to understand how different financing plans can impact their overall purchase experience. For specific questions about financing options, visiting the Subaru dealership or checking subaru.com for detailed information can be very helpful....

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