What should I do if I forget to cancel my reservation?
If a user forgets to cancel a reservation made through SpotHero, the first step is to review the specific cancellation policy associated with that reservation. SpotHero typically provides detailed information about cancellation terms at the time of booking, which may vary based on the location and the parking facility selected. Depending on the terms, users may be able to receive a full or partial refund if the cancellation occurs within a certain time frame prior to the reserved time.
If the cancellation policy allowed for a refund, users should check the reservation details in their account on the SpotHero app or website. This area generally contains options for managing reservations, including cancellation procedures. If a cancellation was not processed in time, users will need to be aware that they may incur charges according to the policy. Future reservations can always be adjusted or canceled without penalties if done in accordance with the established guidelines. For more information or assistance, users might consider visiting the appropriate section on the SpotHero website where contact details are provided.

Answered Jul 13, 2025
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