What should I do if I forget to cancel my reservation?

Asked 5 months ago
If a user forgets to cancel a reservation made through SpotHero, the first step is to review the specific cancellation policy associated with that reservation. SpotHero typically provides detailed information about cancellation terms at the time of booking, which may vary based on the location and the parking facility selected. Depending on the terms, users may be able to receive a full or partial refund if the cancellation occurs within a certain time frame prior to the reserved time. If the cancellation policy allowed for a refund, users should check the reservation details in their account on the SpotHero app or website. This area generally contains options for managing reservations, including cancellation procedures. If a cancellation was not processed in time, users will need to be aware that they may incur charges according to the policy. Future reservations can always be adjusted or canceled without penalties if done in accordance with the established guidelines. For more information or assistance, users might consider visiting the appropriate section on the SpotHero website where contact details are provided.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 13, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact SpotHero?

If you need to talk to SpotHero customer service, now that you have the answers that you needed, click the button below.
Contact SpotHero

SpotHero

Find a list of many popular SpotHero questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
SpotHero Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!