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Speedway Customer FAQ

Top Answers & How-to Guides

What is Speedway's Phone Number?

The question we are asked most often is about how to talk to Speedway customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any limitations on the type of fuel I can purchase with rewards?

Speedway has specific guidelines regarding fuel purchases using rewards. Generally, customers can redeem rewards for most types of...
Ask any question you have about Speedway customer service, get an answer now.

Recent Speedway Customer Questions

How do I add my alternate id after purchasing gas at speedway

To add your alternate ID after purchasing gas at Speedway, simply log into your Speedway account online or through the app. Navigate to the account settings or profile section where you can manage your alternate IDs. Follow the prompts to add or edit your alternate ID. If you encounter any issues, refer to the help section within the app or your online account.
Asked Jan 5, 2025 10:43 PM

How do I log in when it won't accept my phone number

If you are having trouble logging in due to your phone number not being accepted, you may want to ensure that the number entered is correct and that you are using the proper format. Check if you have any issues with your account or if there's a need to reset your password. For the most up-to-date contact information, there is a link right here on this page.
Asked Sep 20, 2024 5:40 AM

how do I contact human resources

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 4, 2024 8:46 PM

Help with resetting my pin for my rewards

To reset the pin for your Speedway Rewards account, you should start by visiting the Speedway website. From there, log into your account with the correct account credentials. Within your profile settings, you will find an option to reset your pin. It's important to note you'll likely need to provide some form of identification or complete a security check to verify your ownership of the account. Choose a new, unique pin that you will remember. Confirm the change and then your pin will have been successfully reset. Please ensure that the new pin is something that you can easily remember but hard for others to guess.
Asked Jun 12, 2024 4:35 PM

How do I redeem points when not linked to mobile phone

You can redeem Speedway points without linking to a mobile phone by using your Speedy Rewards card or key tag. When you're ready to checkout, scan your rewards card or enter your member number. Then, let the cashier know you want to redeem your points. They'll be able to guide you through the process and help you apply your points towards an eligible purchase. If you can't find your card or key tag, you can also enter your alternate ID (usually your phone number) at the register instead.
Asked Mar 24, 2024 9:41 PM

Help me with my Speedway customer service issue

Payment and Rewards

What are the accepted payment methods at Speedway?

Speedway offers a variety of payment methods to accommodate their customers' preferences. Customers can typically use major credit For those who prefer mobile payments, Speedway places value on modern technology and accepts certain mobile wallets like Apple Pay and Google Pay at select locations, making it easier for customers to pay with their smartphones. Cash payments are also accepted at almost all Speedway stores, allowing customers to make transactions without the need for cards or digital wallets. Moreover, Speedway has a loyalty program called My Speedway Rewards, which allows members to earn points on purchases, and these points can also be redeemed for discounts and promotions. Customers might benefit from checking the official Speedway website or in-store signage for the most up-to-date information regarding accepted payment methods, as this can vary by location....

Can I use Speedway rewards for online purchases?

Speedway does have a rewards program that allows customers to earn points on purchases made at their physical locations. However, as...

What is the Speedway Speedy Rewards program and how does it work?

The Speedway Speedy Rewards program is a loyalty initiative designed to provide customers with rewards for their purchases at Speedway To join the Speedy Rewards program, individuals need to sign up, which can typically be done online or at a participating Speedway store. Once a customer has registered, they will receive a Speedy Rewards card, which they can use to track their points. Every time a customer shops at Speedway, they can present their card to ensure that their purchases earn points. Additionally, customers can also link their mobile phone number to their account, which allows for tracking points without needing the physical card. Points are generally accumulated based on specific amounts spent on fuel and in-store purchases. For example, customers might earn points for every gallon of fuel purchased or for qualifying items bought inside the store. Over time, the points can accumulate and be redeemed for various rewards. The Speedway website provides detailed information regarding the point redemption process and the types of rewards available, such as discounts on fuel or eligible items. Customers are encouraged to check the specific terms and conditions associated with the Speedy Rewards program, as these can provide insights into promotions, earning opportunities, and any special offers that may be available for members. For the most current information, it is advisable to visit the official Speedway website, where program details and updates are regularly provided....

Can I use Speedway rewards points to purchase items in-store?

Speedway does offer a rewards program that allows customers to earn points through various purchases at their locations. These points When customers accumulate enough points, they can apply them to reduce the cost of fuel at the pump, making it a convenient option for frequent travelers and those who rely on fuel for daily commuting. It is advisable to check the specific terms and conditions associated with the rewards program on the Speedway website. This ensures that customers are informed about current promotions, point redemptions, and any changes to the rewards structure. For the most accurate and up-to-date information regarding using rewards points for in-store purchases or any other inquiries, visiting the Speedway website would be beneficial....

Does Speedway offer any loyalty programs?

Yes, Speedway has a loyalty program known as the Speedway Rewards program. This program allows customers to earn points on their purchases...

Are there any limitations on the type of fuel I can purchase with rewards?

Speedway has specific guidelines regarding fuel purchases using rewards. Generally, customers can redeem rewards for most types of...

Employment Opportunities

Are Speedway gift cards available and how can I purchase them?

Speedway does offer gift cards that can be a convenient option for those looking to treat friends or family to fuel or items available For the most accurate and up-to-date information regarding availability, purchasing options, and any potential promotions, it is best to visit the Speedway website. The website will provide details on how to acquire gift cards and any specific conditions that may apply....

Is Speedway hiring and how can I apply for a job?

Speedway frequently seeks new employees to join their team across various positions at their convenience stores and gas stations. They To apply for a job at Speedway, individuals can visit their official website, where they typically provide a comprehensive list of available positions. On the website, job seekers can typically navigate to the careers section, which will display current job openings. Each listing usually includes details about the job requirements, responsibilities, and the specific locations where the positions are available. Applicants can often begin the application process directly online by submitting a resume and completing any necessary forms. In addition to the website, prospective employees may also find opportunities listed on various job boards or local classifieds. Once applications are submitted, candidates may be contacted for interviews to discuss their qualifications and suitability for the desired positions. Viewing the current website may also provide additional information regarding the hiring process, company culture, and employee benefits, which can be helpful for those considering a career with Speedway....

Promotions and Discounts

Does Speedway offer any fuel discount programs?

Speedway does offer various programs that can provide fuel discounts to customers. One of the most notable options is the Speedway Speedway also frequently partners with credit card providers and other financial institutions to offer additional discounts or cashback rewards on fuel purchases. Customers are encouraged to keep an eye on the current offers available on speedway.com, as these can change based on location and promotional periods. For the most accurate and up-to-date information regarding specific discounts and ways to save on fuel at Speedway, visiting the official website or checking the app is recommended, as all the details are readily available there....

Are there any Speedway promotions or coupons currently available?

Speedway frequently runs various promotions and offers to provide customers with savings on fuel and convenience store items. These...

Products and Services

What types of products can I find at Speedway besides fuel?

Speedway offers a wide variety of products beyond fuel that caters to many customer needs. First and foremost, Speedway convenience Additionally, customers can find various hot and cold food options suitable for a quick meal or snack. This often includes freshly made sandwiches, salads, pizza, and breakfast items such as breakfast sandwiches and pastries. Many Speedway locations also provide coffee and other hot beverages, which are quite popular among customers. In the realm of essentials, Speedway carries a selection of grocery items, personal care products, and household supplies. This can range from toiletries and cleaning products to over-the-counter medications. Some locations even offer automotive supplies, such as motor oil, windshield washer fluid, and basic car maintenance items. Finally, it is important to note that Speedway often has promotional items or specially featured items that may vary by location. For current offerings, it is advisable for customers to check the Speedway website for the most accurate and up-to-date information on products available at their local stores....

Does Speedway offer any car maintenance services?

Speedway primarily operates as a convenience store and fueling station, focusing on providing fuel and a variety of convenience items...

Store Policies and Hours

Are there any age restrictions for purchasing items at Speedway?

Speedway enforces age restrictions on specific items to ensure compliance with state and federal laws. Generally, customers must be...

What is Speedway's policy on returns and refunds?

Speedway does not have a comprehensive return policy for general merchandise, as most items sold at Speedway stores are considered It is important to note that for specific items such as food or drinks, if there is a significant issue, customers may be eligible for customer service assistance. Speedway places emphasis on ensuring that customers have a positive experience and encourages individuals to report any relevant concerns immediately to store personnel for proper evaluation. For additional clarity on the matter or for more specific inquiries, it may be beneficial to refer to the customer service section of the current Speedway website. This information can provide further context regarding the policies in place for particular items or transactions....

What are the store hours for Speedway?

Store hours for Speedway can vary by location. Generally, many Speedway stores are open twenty-four hours a day, seven days a week....
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