What is the process for setting up a new water account?

Asked 5 months ago
Setting up a new water account with Southern Water involves a few straightforward steps to ensure that customers receive their water supply without any issues. The customer will first need to visit the Southern Water website, where detailed information can be found regarding the account creation process. It is essential to have certain personal and property details ready during this step. These may include the new address, the date of moving in, and personal identification information. Once the necessary details are gathered, customers can either fill out an online registration form or provide their information through other methods specified on the website. After submitting the form, Southern Water usually processes the application promptly, though the exact timeframe for account activation can vary based on the volume of new accounts being set up. It is also wise to check if there are any specific requirements for the property, such as past outstanding bills or regulations that may affect the new account setup. During the application process, customers may receive confirmation and additional information about their account, such as billing cycles and payment options. As always, for the most current details and to verify all necessary steps, it is beneficial to refer to the most up-to-date information on the Southern Water website.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

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