What are the water rates for residential customers?

Asked 2 years ago
Southern Water has established water rates for residential customers that can vary depending on factors such as location, property type, and consumption levels. Generally, Southern Water offers a variety of billing methods to suit different customer needs. These include metered and unmetered options. Metered customers are charged based on actual water usage, while unmetered customers pay a fixed rate based on the property band, which is determined by the local council. For those who have a water meter, usage is measured in cubic meters, and charges apply to each cubic meter used. This allows customers to pay only for the water they consume. In contrast, unmetered customers pay a flat annual fee that is based on the rateable value of their property, which reflects factors such as size and location. Southern Water also provides support for customers who may struggle with their bills, including payment plans and assistance programs. To get the most accurate and up-to-date information about current water rates for residential customers, it is advisable to check Southern Water's official website or contact them directly for specific inquiries.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

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