What is the cancellation policy?

The cancellation policy for South African Airways can vary depending on the type of ticket purchased, the fare class, and the specific terms and conditions attached to the booking. Typically, passengers may find that refundable tickets allow for cancellations with a full refund, while non-refundable tickets may offer limited options for cancellations, often resulting in a loss of the fare paid or the offering of a travel credit instead. In many cases, if a cancellation is made within a certain timeframe before the scheduled departure, there may be additional fees applied, particularly for non-refundable tickets. Passengers should be aware that some tickets may also allow for a change of itinerary, sometimes for an additional fee, which can be a suitable alternative to cancellation. For the most accurate and up-to-date information, including specific details pertaining to fare types and any potential waivers or exceptions, it is advisable to review the cancellation policy directly on the South African Airways official website. The website usually provides helpful guidance concerning current conditions, including any ongoing promotions or changes due to exceptional circumstances. Understanding the cancellation options associated with a particular ticket will enable passengers to make informed decisions should their travel plans change unexpectedly.