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Six Flags Customer FAQ

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What is Six Flags's Phone Number?

The question we are asked most often is about how to talk to Six Flags customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens if it rains on the day of my visit to Six Flags?

When it rains on the day of a guest's visit to a Six Flags park, the experience can vary depending on several factors, including the Six Flags parks typically aim to keep their guests informed about ride operations and safety conditions through announcements, their official app, or signage throughout the park. If guests find themselves at the park on a rainy day, it is a good idea to check these resources for the latest updates on ride availability or any special promotions that may be running due to the weather. It is also important to note that tickets and season passes are generally non-refundable and do not guarantee entry on a specific day. For detailed information regarding specific weather policies or any potential rain checks, guests are encouraged to check the official Six Flags web page for the most current updates....
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Recent Six Flags Customer Questions

Can i buy ticket in advance to use within 6 months

Yes, you can buy tickets for Six Flags in advance. However, they usually need to be used within the same season you purchased them. So if you buy a ticket in the summer, it has to be used before the conclusion of the summer season. Typically, Six Flags tickets do not have a validity period as long as six months. It's recommended to plan your visit and purchase tickets accordingly. Please note that some tickets can have specific restrictions or conditions, so be sure to read all the details before purchasing.
Asked Jun 8, 2024 1:01 AM

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Membership and Refunds

How Do I Cancel My Six Flag Membership and Get a Refund?

If you want to cancel your Six Flags membership account and receive a refund, you must schedule a date on which you wish your membership...

Tickets and Reservations

How Do I Find My Tickets for Six Flags?

Looking at all the Six Flags ticket choices above, it easy to see how confusing it can get it can get even more confusing if you do...

Do I need to print my tickets or can I show them on my phone?

Six Flags parks generally allow guests to present tickets on their mobile devices. This means that visitors can simply show the digital...

Park Hours and Operations

What are the park hours for Six Flags?

The hours of operation for Six Flags parks can vary significantly depending on the specific park location, the time of year, and any To find the most accurate and up-to-date information regarding park hours, it is helpful to visit the official Six Flags website. There, guests can easily navigate to their specific park’s page to see the current operating hours, special event schedules, and any changes that may occur. This ensures that you have the latest details to plan your visit effectively....

What happens if it rains on the day of my visit to Six Flags?

When it rains on the day of a guest's visit to a Six Flags park, the experience can vary depending on several factors, including the Six Flags parks typically aim to keep their guests informed about ride operations and safety conditions through announcements, their official app, or signage throughout the park. If guests find themselves at the park on a rainy day, it is a good idea to check these resources for the latest updates on ride availability or any special promotions that may be running due to the weather. It is also important to note that tickets and season passes are generally non-refundable and do not guarantee entry on a specific day. For detailed information regarding specific weather policies or any potential rain checks, guests are encouraged to check the official Six Flags web page for the most current updates....

Food and Drinks

Are outside food and drinks allowed in the park?

Six Flags generally does not permit outside food and drinks within their parks. This policy is in place for several reasons, including...

Is smoking allowed in the park?

Six Flags has specific policies regarding smoking in its parks to ensure a comfortable environment for all guests. Generally, smoking...

Accessibility and Services

Can I bring my own stroller or wheelchair?

Yes, guests are generally allowed to bring their own strollers and wheelchairs to Six Flags parks. However, it is important to note For guests who may require mobility assistance, Six Flags typically offers rental services for wheelchairs and electric scooters at many parks. Guests considering visiting with their own mobility devices should check the specific park's website for detailed information regarding policies, including any restrictions or recommendations. This will provide the most accurate and current information....

Are there locker facilities available in the park?

Yes, Six Flags parks typically provide locker facilities for guests to store their personal belongings while enjoying attractions and...

Pet Policy

Are pets allowed inside Six Flags?

Six Flags parks generally have a policy that does not permit pets inside the park for the safety of guests and animals alike. However,...

Ride Information

What are the height restrictions for the rides?

Height restrictions for rides at Six Flags vary by park and by individual attractions within those parks. Each ride has been carefully For most parks, children's rides often have lower height requirements, which could range from thirty-six to forty-five inches. These rides are designed to accommodate younger guests who are eager to experience thrills in a safer environment. Family rides usually have a slightly higher height requirement, typically between forty-two and fifty-two inches. These are suitable for guests of various ages, including those who may be a bit taller but are still seeking a family-friendly experience. Thrilling roller coasters and other high-intensity rides generally require guests to be at least fifty-four inches tall, and some may even require a minimum height of fifty-six inches or more. In these cases, guests below the specified height will be unable to ride, and it is often advised that they check their height at designated measurement stations before entering the queue. To find the specific height restrictions for individual attractions at a particular Six Flags park, it is best to consult the official Six Flags website. The site provides detailed information about each ride, including height restrictions, which can help ensure a smooth and enjoyable visit....

Does Six Flags offer discounts for groups or schools?

Six Flags does offer various discounts and special pricing options for groups, schools, and educational organizations. These options In addition to general group discounts, Six Flags often facilitates educational programs and field trip options that may include special rates, programs, and activities tailored for students. This can encompass various experiences related to STEM topics, physical education, or simply providing a safe environment for fun and engagement outside of the classroom. For the most accurate and current information regarding group rates, educational programs, and any specific requirements or restrictions, it is best to visit the official Six Flags website. This will provide comprehensive details on how to arrange visits and any available promotions, making it easier for schools or groups to plan an enjoyable trip....

Are there any age restrictions for entering the park without an adult?

Six Flags parks generally have policies in place regarding age restrictions for minors visiting the park without adult supervision. In certain circumstances, parks may also have specific rules concerning children under the age of five or allow older children to attend with a waiver or written permission from a parent or guardian. It is always a good idea to check the official website of the specific Six Flags park in question, as the details can vary and may be subject to change. Additionally, this page may provide information about other related guidelines, such as chaperone requirements or group visits. Visitors can find updated contact information or further assistance through the park's official site....
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