Shutterfly Customer FAQ

If you are a Shutterfly member and want to know what the current deals are or you have an issue with an order or missing uploads, you...

Shutterfly allows you to upload your photos and have them printed on gifts like cards or coffee mugs. When uploading your photos, you...

This easy to follow article outlines how Shutterfly customers can cancel and edit an order that has already been placed. If you have...

Shutterfly makes it easy for customers to get information regarding their order. You can track your account by calling Shutterfly directly...

To cancel your Shutterfly order, first, go to the Shutterfly website and login to your account. Next, click "Order History". If you're...

The processing and shipping times for an order from Shutterfly can vary based on a few factors, including the type of product ordered Once the order is processed, the shipping time depends on the chosen shipping option. Standard shipping typically takes between three to seven business days, while expedited shipping options are available for quicker delivery. It is important to note that shipping times may be affected by peak seasons or holidays, which could result in longer processing and shipping times than usual. For the most accurate information regarding specific products or shipping options, it is advisable to refer to the relevant details on the Shutterfly website. The site usually provides estimated delivery dates when placing an order, which can help customers better understand when to expect their items. Additionally, it is a good practice to check the website for any updates or changes to their shipping policies....

Shutterfly accepts a variety of payment methods to provide customers with flexibility during their transactions. Generally, customers...

Shutterfly typically allows only one promotional code per order. This means that if you have multiple promo codes, you will need to...

Shutterfly does offer international shipping to select countries, but the availability may vary based on the specific product type...

Shutterfly does offer expedited shipping options for those who need their orders delivered more quickly. Typically, customers can choose...

Shutterfly has a return policy that aims to ensure customer satisfaction with their products. Typically, Shutterfly offers a 100 percent To initiate a return or reprint, customers usually need to provide a brief explanation of the issue they encountered. This could range from the quality of the item not meeting expectations to receiving the wrong product altogether. The process for returns may vary depending on the specific product type, and certain conditions may apply. For example, personalized items that have been customized with specific photographs or text may have different return guidelines compared to standard items. Shutterfly generally requires that return requests be made within a specified timeframe from the date of delivery, often within thirty days. It is also important to note that Shutterfly does not typically accept returns for digital products or downloads, as these items cannot be returned once they have been accessed or used. For the most accurate and up-to-date details regarding the return policy or any specific conditions related to a particular item, it is advisable to check directly on the Shutterfly website. The website provides comprehensive information and guidelines regarding returns, exchanges, and the satisfaction guarantee policy....

Once photos are uploaded to Shutterfly, users do have the ability to make certain edits and adjustments directly on the platform. Shutterfly However, extensive editing features may not be available as one might find in dedicated photo editing software. If users wish to perform more advanced edits, such as applying effects or extensive retouching, it is advisable to do so using software prior to uploading the images to Shutterfly. Additionally, after placing an order, users may have limited ability to edit photos in their projects, so it is best to ensure all edits are completed before finalizing any orders. For the most current information on photo editing and the specific features available, it is beneficial to check the relevant sections of the Shutterfly website....

Yes, Shutterfly offers the option to order prints of your digital photos. Users can upload their images directly to the Shutterfly...

Shutterfly offers a variety of formats for photo books to cater to different preferences and needs. Customers can choose from several In addition to size, Shutterfly offers different types of bindings. Popular choices include board books, layflat books, and softcover or hardcover options. Layflat books are particularly notable as they allow for seamless presentation of images across two pages, while hardcover books offer a sturdy and elegant finish. Customers can also select from various themes and templates to create personalized designs that suit specific occasions, such as weddings, vacations, or family gatherings. The ability to customize layouts, backgrounds, and captions further enhances the creative possibilities of photo books. For anyone interested in exploring the full range of photo book options, it is beneficial to visit the Shutterfly website, where one can find detailed descriptions and visuals of each format available....

Yes, Shutterfly offers a variety of options for creating custom gifts using your photos. Customers can personalize a wide range of...