What is the process for exchanging an item from Shoedazzle?

Asked 4 months ago
The process for exchanging an item from Shoedazzle typically involves a few straightforward steps. First, the customer should visit the Shoedazzle website and log into their account, where they can view their order history. It is important to identify the specific item that needs to be exchanged. Next, customers should review the return policy to ensure that the item is eligible for exchange. If the item meets the criteria, customers can follow the provided instructions for initiating an exchange. This usually involves selecting the item and indicating the desired size or style they wish to exchange it for. Once the exchange request is submitted, customers will typically receive additional instructions on how to return the original item. This may include details on packaging the item safely and choosing a shipping method for the return. After the original item has been returned and processed, the new item is usually sent out promptly. For the most accurate and updated information regarding exchanges, it is recommended that customers look at the relevant section on the Shoedazzle website, as policies and procedures can change.
Christian Allen is the editor / author responsible for this content.
Answered Jul 27, 2025

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