What is your return policy?

ShoeBuy.com has a customer-friendly return policy that is designed to provide a hassle-free experience for shoppers. Generally, customers have a specific timeframe within which they can return items. This period is typically up to thirty days from the date of purchase. To qualify for a return, products should be in their original condition, which means they should be unworn, unwashed, and in their original packaging, including any accessories or tags that came with them. It is important to note that certain items might be excluded from the return policy. For instance, items that have been customized or those that are deemed final sale might not be eligible for return. Customers are encouraged to carefully read the product descriptions and any related information provided on the website regarding specific items. When returning a product, customers should follow the outlined return procedures which may include completing a return form or utilizing a return label. Refunds are generally processed back to the original payment method used during the purchase. Typically, it may take several business days for the financial institution to reflect the refund. For the most accurate and updated information regarding ShoeBuy.com's return policy, customers can check the current web page, where further details and specific guidelines are often available for reference.