How long does it take to process a return?

Asked 2 years ago
The return processing time at Shoe Carnival can vary depending on several factors, such as the method of return and the location of the store. Typically, when returning an item to a Shoe Carnival store, the return can be processed on the spot, allowing customers to receive their refund or exchange immediately. However, if a return is sent via mail, it may take longer to process. Generally, it takes about five to seven business days for the return to reach the warehouse and for the refund to be issued once it is processed. Customers are encouraged to keep an eye on their order tracking information when mailing returns. Additionally, checking the current Shoecarnival.com website may provide additional information regarding return policies and processing times.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 19, 2025

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