Can I return an item purchased online in-store?

Asked 2 years ago
Yes, items purchased online from Shoe Carnival can generally be returned in-store. This policy provides customers with the convenience of returning their purchases without having to ship items back. However, it is important to have the order confirmation email or receipt as proof of purchase when making the return. Additionally, items should be in their original condition with all tags attached for a smooth return process. It is also advisable to check the Shoe Carnival website for any specific details regarding the return policy, as certain promotions or items may have different return guidelines. Ultimately, visiting the current website will provide the most accurate and up-to-date information on return procedures and policies.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 19, 2025

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