How does Shipt work?

Asked 3 months ago
Shipt is a grocery delivery service that connects users with local shoppers who pick and deliver items from various grocery stores. The process begins when customers sign up for a Shipt membership. Once a member, users can access the Shipt app or website to place an order for groceries. They can browse through a variety of stores and select the items they need, including fresh produce, household goods, and more. After placing an order, a Shipt shopper is assigned to the request. This shopper travels to the selected store, picks the items on the list, and ensures that the order is accurate and of high quality. Customers have the option to communicate with their shopper through the app to provide special instructions or make adjustments to the order as needed. Once everything is gathered, the shopper delivers the groceries to the customer's doorstep at the scheduled time. Shipt offers flexibility with delivery options, allowing customers to choose their preferred delivery window, and also provides features such as order tracking. For any specific questions about using Shipt, it is advisable to consult the resources available on their official website for comprehensive information.

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Shipt?

If you need to talk to Shipt customer service, now that you have the answers that you needed, click the button below.
Contact Shipt

Shipt

Find a list of many popular Shipt questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Shipt Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!