How do I cancel or modify my order?

Asked 3 months ago
To cancel or modify an order with Shipt, a shopper typically needs to act quickly, as there are time constraints depending on the status of the order. If a customer wishes to cancel their order, they can usually do so through the Shipt app or website. It is important for customers to navigate to their order history, select the specific order they wish to cancel, and follow the provided instructions to complete the cancellation. For modifying an order, the same general process applies. Customers will need to access their order details through the app or website. Depending on the stage of the order processing, they may be able to adjust items or quantities. If the order has already been assigned to a shopper or is in the process of being delivered, options for modification may be limited. Customers are encouraged to review the current terms and conditions on the Shipt website, as policies may vary. For exact steps and more detailed assistance, looking at the help section of the Shipt website could be beneficial.

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