Can I cancel or change my order after it has been placed?

Asked 2 years ago
Sheplers.com understands that circumstances can change after an order has been placed, and it is not uncommon for customers to seek to cancel or modify their orders. However, the ability to cancel or change an order largely depends on the status of the order at the time the request is made. If an order has already been processed or shipped, it may no longer be possible to make changes or cancel it. Typically, Sheplers.com strives to process orders quickly to ensure timely delivery, meaning that customers may need to act swiftly if they wish to make any modifications. It is advisable for customers to check the current web page to get the most accurate and up-to-date information regarding this policy. This will give insight into the timeframe in which cancellations or changes can be processed. If changes are permitted, customers may also need to complete additional steps, such as confirming the modification or ensuring that the new order meets specific guidelines. For any detailed inquiries regarding policy specifics or additional options that may be available, customers should consult the official Sheplers.com website for further assistance and information.
Christian Allen is the editor / author responsible for this content.
Answered Oct 15, 2025

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