What should I do if I receive the wrong item?

Asked 3 months ago
If you receive the wrong item from Seriouspuzzles.com, it can be helpful to take a few steps to address the situation. First, double-check the order confirmation or invoice you received to ensure you are indeed comparing it with what was delivered. If there is a discrepancy, you may want to look on the current web page of Seriouspuzzles.com for their specific return and exchange policies, as they typically provide guidance on how to handle such issues. It may involve filling out a return request form or contacting their customer service to report the mix-up. Having your order number and any relevant details handy will facilitate the process. Most businesses understand that mistakes can happen and will strive to resolve such issues efficiently to ensure customer satisfaction.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 7, 2025

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