What is your return policy?

Seriouspuzzles.com has a return policy designed to ensure customer satisfaction, although the specifics might vary based on the condition of the product and the reasons for the return. Generally, customers are given a set time frame, typically around thirty days, from the date of purchase to initiate a return. It is important to note that items usually need to be in their original condition, which means they should be unopened and unused. It is worth mentioning that certain products, such as those that have been opened or completed, may not be eligible for a return due to hygiene or safety concerns. When returning a product, customers are typically responsible for the return shipping costs unless the return is due to a mistake on the part of Seriouspuzzles.com, such as sending the wrong item or a defective product. In such cases, it is likely that the company will cover those shipping costs. Refunds are generally processed once the returned items are received and inspected, and they usually take a few business days to reflect in the original payment method. For the most accurate and updated details regarding the return policy, it is advisable for customers to check the Seriouspuzzles.com website, as all policies can be subject to change or updates. This way, customers can ensure they are aware of any specific terms and conditions that may apply to their purchase.