Can I track my order?

Asked 2 years ago
Yes, customers are able to track their orders with Serena and Lily. Once an order has been placed and is ready for shipment, the customer will receive a confirmation email that includes tracking information. This information typically allows the customer to monitor the delivery status of their order in real-time. To track an order, the customer needs to click on the tracking link provided in the confirmation email or visit the designated section on the Serena and Lily website. There, customers can enter their order number and related details to see the current status of their shipment. For the most accurate and up-to-date information regarding tracking an order, it is advisable to refer to the relevant pages on the Serena and Lily website.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 17, 2025

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