Can I cancel or modify my Sephora order?

Asked 2 years ago
Sephora allows customers to modify or cancel an order under certain conditions. If the order has not yet been processed or shipped, there may be options available for modification or cancellation. Typically, customers can change their shipping address or remove items from the order during this initial stage. However, once an order is in the shipping process, cancellation or modification may not be possible. To determine the specific options available, customers can log into their Sephora account and navigate to the order history. From there, they can view the current status of the order and explore any available modifications or cancellation options. It is important to act quickly, as time may be limited. For details regarding the process and any potential limitations, customers can also refer to the specific pages related to orders and shipping on the Sephora website, where they provide updated information and guidelines. This approach ensures that you have the most accurate and relevant details tailored to your specific situation.
Christian Allen is the editor / author responsible for this content.
Answered Jul 12, 2025

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