Can I return an item if I change my mind?

Asked 2 years ago
Selfridges has a return policy that accommodates customers who may change their minds about their purchases. Generally, items that are unused and in their original condition, including packaging and tags, can be returned within a specific time frame, which is usually a minimum of thirty days from the date of receipt. However, certain items, such as personalised products, cosmetics, and some food items, may not be eligible for return unless they are faulty. It is always advisable for customers to check the specific return policy for the item they purchased, as there may be variations depending on the product category. To initiate a return, customers can often use Selfridges' online return process, which may include generating a return label. It is important to ensure all returned items are packed securely to avoid any damage during transit. For the most current and detailed information regarding returns, including potential changes to policies or procedures, customers should refer to the relevant section of the Selfridges website. This will provide the most accurate guidance tailored to their specific situation.
Christian Allen is the editor / author responsible for this content.
Answered Aug 12, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Selfridges?

If you need to talk to Selfridges customer service, now that you have the answers that you needed, click the button below.
Contact Selfridges

Selfridges

Find a list of many popular Selfridges questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Selfridges Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!