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Scrubs.com Customer FAQ

Top Answers & How-to Guides

What is Scrubs.com's Phone Number?

The question we are asked most often is about how to talk to Scrubs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if an item is out of stock?

If an item is out of stock on Scrubs.com, the website typically provides a notification indicating that the product is unavailable. Additionally, some product pages might have an option to sign up for notifications, allowing customers to receive an email alert when the item becomes available again. This feature can be particularly useful for those who have a specific item in mind and do not want to miss the opportunity to purchase it once it is back in stock. It is also advisable to explore alternative options or similar products available on the site, as Scrubs.com offers a wide variety of scrubs and related apparel. For the most current information regarding stock and availability, customers can look at the product pages directly on the website....
Ask any question you have about Scrubs.com customer service, get an answer now.

Order Placement

How do I place an order?

Placing an order on Scrubs.com is designed to be a straightforward process, providing you with a seamless shopping experience. To begin, Once you have found the items you wish to purchase, you can select the desired size and quantity. After making your selections, simply click the "Add to Cart" button to include them in your shopping cart. You may continue shopping to add more items, or you can proceed to checkout when you are ready. During the checkout process, you will be prompted to provide shipping information and choose your preferred payment method. Scrubs.com typically accepts various payment options, including credit cards and other popular payment gateways. Before finalizing the order, it is advisable to review your order summary to ensure that all details are correct. Upon successful placement of the order, you should receive confirmation via email. For additional specifics, it is helpful to refer to the website for any updated information regarding ordering procedures....

What payment methods do you accept?

Scrubs.com accepts a variety of payment methods to accommodate the preferences of their customers. Typically, you can expect options...

Can I cancel or edit my order after it has been placed?

Once an order is placed on Scrubs.com, customers have a limited window of time to make changes, such as editing or canceling the order....

Size and Fit

How do I determine my size?

Determining your size for scrubs is a straightforward process that involves taking a few key measurements and comparing them to the Once you have these measurements, you can refer to the size chart specific to the brand or style of scrubs you are interested in, as sizing can vary between different manufacturers. Scrubs.com typically offers detailed size charts that list corresponding sizes for each measurement. Additionally, consider the fit you desire; some individuals may prefer a loose fit, while others may lean toward a more fitted style. Always keep in mind that if you are between sizes, it is generally advisable to choose the larger size for comfort. You can visit the appropriate section of Scrubs.com to find the size chart that will assist you further in making your selection....

Are the scrubs machine washable?

Scrubs, particularly those offered by Scrubs.com, are generally designed to be machine washable for convenience and ease of care. Most...

Promotions and Rewards

How do I apply a promo code?

Applying a promo code on Scrubs.com is a straightforward process. First, you will need to shop for the products you want and add them Enter your promo code in the designated field, ensuring that you input it exactly as it appears, including any uppercase or lowercase letters. After entering the code, click on the button to apply it. The total amount of your order should be updated to reflect the discount if the code is valid. If you encounter any issues while trying to apply the promo code, it is a good idea to check the terms and conditions associated with the code. You may find that some codes have specific requirements or expiration dates. For additional guidance, you may also wish to look on the current web page for more information....

Do you have a loyalty program?

As of my last update, Scrubs.com does not mention a specific loyalty program on their website. However, many clothing retailers have...

Shipping Information

Can I track my order?

Yes, customers can track their orders when they shop at Scrubs.com. After placing an order, a confirmation email is typically sent...

Do you offer international shipping?

Scrubs.com does offer international shipping, allowing customers from various countries to enjoy their selection of scrubs and healthcare...

What is your shipping policy?

Scrubs.com typically offers several shipping options to make sure customers receive their orders in a timely manner. Generally, shipping It is important to note that Scrubs.com often provides free shipping promotions on qualifying orders, which customers can take advantage of. Additionally, they may have international shipping options, although customers should check specific terms and conditions related to those services. Regarding order processing, Scrubs.com usually strives to process orders as quickly as possible, generally shipping within one to two business days after an order is placed, barring any unforeseen circumstances. For the most accurate and detailed information about current shipping policies, including potential delays or specific shipping methods, it is best to refer directly to the shipping information page on the Scrubs.com website....

Returns and Exchanges

What is your returns and exchange policy?

Scrubs.com has a returns and exchange policy designed to accommodate customers who may need to return or exchange purchased items. To initiate a return or exchange, customers typically must include the original packing slip or receipt with the returned items. The process may require customers to use the original packaging whenever possible to ensure that the items are returned safely. It is essential that the items are in their original condition, meaning they should not show any signs of wear or damage. Refunds are generally issued to the original method of payment once the return is processed. This can take a few business days to reflect in the customer's account, depending on their financial institution. In the case of exchanges, the desired item may need to be re-ordered, and customers are usually responsible for any shipping costs associated with returning the original item. For the most accurate and specific details regarding the returns and exchange policy, it is advisable to check the current web page or the customer service section on Scrubs.com. This will provide the latest information regarding any updates or changes to the policy that may take effect over time....

What if an item is out of stock?

If an item is out of stock on Scrubs.com, the website typically provides a notification indicating that the product is unavailable. Additionally, some product pages might have an option to sign up for notifications, allowing customers to receive an email alert when the item becomes available again. This feature can be particularly useful for those who have a specific item in mind and do not want to miss the opportunity to purchase it once it is back in stock. It is also advisable to explore alternative options or similar products available on the site, as Scrubs.com offers a wide variety of scrubs and related apparel. For the most current information regarding stock and availability, customers can look at the product pages directly on the website....

Help me with my Scrubs.com customer service issue

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