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ScoreBig.com Customer FAQ

Top Answers & How-to Guides

What is ScoreBig.com's Phone Number?

The question we are asked most often is about how to talk to ScoreBig.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account on ScoreBig?

Creating an account on ScoreBig is a straightforward process that can enhance your ticket purchasing experience. First, you will need Once your account is created, you can easily access it to browse ticket deals, manage your orders, and receive notifications about upcoming events. If you have any questions about your account or the registration process, be sure to check the current web page for any relevant contact information or assistance....

How do I update my account information?

To update account information on ScoreBig, a user typically needs to log in to their account using their credentials. Once logged in,...
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Event Information

What types of events can I purchase tickets for on ScoreBig?

ScoreBig offers a diverse selection of events for which customers can purchase tickets. Those events include popular options such as...

What happens if an event is canceled?

If an event is canceled, ScoreBig generally provides options for customers affected by the cancellation. Typically, a full refund will In the case of cancellations, customers are usually notified through the contact information provided during the ticket purchase. It is important for customers to keep an eye on their email or check their ScoreBig account for any updates. For the most accurate and detailed information regarding a specific canceled event, including the status of refunds, it is advisable to look on the current ScoreBig webpage. There, customers may find announcements related to canceled events and guidance on how to proceed. ScoreBig aims to handle all situations with transparency and efficiency to ensure customer satisfaction....

How can I find the best deals for tickets?

To find the best deals for tickets on ScoreBig.com, users can start by exploring the website's various sections dedicated to events Additionally, keeping an eye on promotions or special offers featured on the homepage can lead to discovering great deals. It is also beneficial to check back frequently, as ticket availability and prices can change rapidly. For personalized recommendations, users may want to sign up for newsletters or alerts, which can often provide insights on exclusive offers or last-minute deals. For specific inquiries or to find further assistance, looking at the current web page for contact information might be helpful....

Order and Ticket Policies

Can I change or cancel my order after purchasing tickets?

Once a customer places an order on ScoreBig.com, the general policy is that tickets are typically non-refundable and non-exchangeable. If a customer finds themselves in a situation where they need assistance or further clarification regarding an order, the best course of action would be to consult the order confirmation email or visit the ScoreBig website. This may provide additional details on the policy or any support options available. For the most accurate and current information, it is essential to refer to the official ScoreBig website, where one can find specific guidance related to their order and any applicable contact information for additional inquiries....

Can I sell my tickets on ScoreBig?

ScoreBig.com primarily focuses on providing discounted tickets for various events, rather than functioning as a resale platform. Users...

Are tickets refundable or exchangeable?

ScoreBig.com typically operates with a policy that does not permit refunds or exchanges for the tickets purchased through their platform. However, there can be specific circumstances or events where different rules apply, such as cases of event cancellations or rescheduling. In those instances, ScoreBig.com may provide options for customers in line with their policies. For the most accurate and updated information concerning ticket policies, it is advisable to consult the current web page of ScoreBig.com where details regarding their purchasing policies can usually be found. This information can help to clarify any specific queries regarding ticket purchases and what options may be available in particular situations. Customers are encouraged to be well-informed to avoid any misunderstandings about ticket commitments....

Account Management

How do I create an account on ScoreBig?

Creating an account on ScoreBig is a straightforward process that can enhance your ticket purchasing experience. First, you will need Once your account is created, you can easily access it to browse ticket deals, manage your orders, and receive notifications about upcoming events. If you have any questions about your account or the registration process, be sure to check the current web page for any relevant contact information or assistance....

How do I update my account information?

To update account information on ScoreBig, a user typically needs to log in to their account using their credentials. Once logged in,...

Is there a loyalty program for frequent users?

ScoreBig.com does not currently promote a traditional loyalty program for frequent users, but they do offer various promotions and Even though a formal loyalty program is not in place, the savings potential through these offers may provide considerable value for those who frequently purchase tickets. Additionally, it is important for customers to remain aware of the latest news and updates on ScoreBig.com, as the availability of promotions and special deals can be dynamic. For the most current information on promotions or any potential changes to their offerings, users may want to refer to the official ScoreBig.com website. The website typically contains valuable details about any ongoing deals or any new features being introduced....

Ticket Access and Delivery

How do I access my tickets after purchase?

After purchasing tickets through ScoreBig.com, accessing your tickets is typically a straightforward process. First, customers are In many cases, ScoreBig offers the option to download tickets directly from their website or mobile application. Customers can log into their accounts on ScoreBig.com, navigate to the "My Account" or "My Tickets" section, and locate their purchased tickets there. This area often provides a clear overview of the events for which tickets were bought, as well as access links for downloading or printing tickets. It is important to note that the specific method of accessing tickets may vary depending on the event itself and the delivery options chosen during the purchase process. For the most accurate and up-to-date information, examining the current web page related to ticket access and delivery options is advisable. If any issues arise, referring to the help or FAQ sections on the ScoreBig website might also provide additional guidance....

Do I have to print my tickets, or can I show them on my phone?

ScoreBig.com typically offers electronic tickets, which means that customers can often display their tickets directly on their mobile...

Payment and Fees

Are there any fees associated with purchasing tickets?

When purchasing tickets through ScoreBig.com, users may encounter fees depending on the event or specific ticket type. ScoreBig often...

What payment methods are accepted on ScoreBig?

ScoreBig.com accepts a variety of payment methods to provide users with flexible options when purchasing tickets. Typically, customers...

Mobile Support

Is there a mobile app for ScoreBig?

As of the latest information available, ScoreBig does not have a dedicated mobile application. However, ScoreBig.com is optimized for...

Can I gift tickets purchased from ScoreBig?

Tickets purchased from ScoreBig.com can typically be gifted, provided the tickets are transferable. When buying tickets, the purchaser...

Help me with my ScoreBig.com customer service issue

Ask any question you have about ScoreBig.com customer service. We will do our best to get you answers right away.
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