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Scholastic.com Customer FAQ

Top Answers & How-to Guides

What is Scholastic.com's Phone Number?

The question we are asked most often is about how to talk to Scholastic.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What do I do if I forgot my password?

If a user finds themselves in a situation where they have forgotten their password for Scholastic.com, there is typically a straightforward After submitting the email address, the user should check their inbox for an email from Scholastic.com. This email generally contains instructions and a link to reset the password. It is important to follow these instructions carefully to successfully create a new password. If the user does not receive the email, they should also check their spam or junk mail folders, as it may inadvertently be filtered there. For additional support, users can always look for more specific help or contact options on the current webpage. This ensures that they have the most accurate and up-to-date information related to password recovery....

Can I track my order on Scholastic.com?

Yes, you can track your order on Scholastic.com. Once your order has been shipped, you will receive a confirmation email that includes...
Ask any question you have about Scholastic.com customer service, get an answer now.

Account and Order Support

What do I do if I forgot my password?

If a user finds themselves in a situation where they have forgotten their password for Scholastic.com, there is typically a straightforward After submitting the email address, the user should check their inbox for an email from Scholastic.com. This email generally contains instructions and a link to reset the password. It is important to follow these instructions carefully to successfully create a new password. If the user does not receive the email, they should also check their spam or junk mail folders, as it may inadvertently be filtered there. For additional support, users can always look for more specific help or contact options on the current webpage. This ensures that they have the most accurate and up-to-date information related to password recovery....

Can I track my order on Scholastic.com?

Yes, you can track your order on Scholastic.com. Once your order has been shipped, you will receive a confirmation email that includes...

Can I return or exchange a book purchased on Scholastic.com?

Scholastic.com does have a return and exchange policy for books purchased through their platform. Typically, customers can return or To initiate a return or exchange, customers usually need to follow specific steps outlined on the Scholastic website, which may include obtaining a return authorization number and using a designated return shipping method. If a book was received as a gift, different guidelines may apply. For the most accurate and detailed information, including the specific instructions for returns and exchanges, it is advisable to visit the Scholastic.com website and check the current policies provided there. This will ensure that customers have the latest information regarding their return or exchange options....

Can I place a bulk order for books on Scholastic.com?

Yes, Scholastic.com does offer options for bulk orders on books, particularly for schools, educators, and organizations seeking to...

How can I provide feedback on my Scholastic purchases?

To provide feedback on purchases made through Scholastic.com, customers typically have a couple of options. First, many customers can Secondly, customers can often share their thoughts in product reviews on individual item pages. These reviews help other shoppers and can guide Scholastic in improving their offerings. Additionally, some Scholastic emails may include invitations to participate in surveys regarding customer satisfaction, which can be a valuable platform for sharing feedback. For the most accurate and current options available for providing feedback, it is advisable to check the website directly....

Programs and Initiatives

What is the Scholastic Book Fair?

The Scholastic Book Fair is a popular event that takes place in schools, designed to promote reading among children and provide them During a Scholastic Book Fair, students can explore different genres, discover new authors, and participate in themed events that often include activities related to literacy and learning. Parents and guardians are encouraged to support their children's reading interests by visiting the fair, which not only allows them to see what their children are reading but also contributes to school fundraising efforts, as a portion of the proceeds typically goes back to the school for purchasing educational resources. The Scholastic Book Fair is a significant way to enhance school literacy programs, inspire students to read more, and create a community atmosphere around books. To find out when and where the next Book Fair is scheduled, or to learn more about the specific titles available, one can refer to the current page on Scholastic.com for detailed information....

What are the benefits of the Scholastic Reading Club?

The Scholastic Reading Club offers numerous benefits that enrich the reading experience for both children and educators. One notable Additionally, the Scholastic Reading Club promotes affordability. By providing discounted books and exclusive offers, it makes acquiring new literature more manageable for families and schools. This is particularly beneficial in fostering a reading culture within classrooms, as educators can encourage students to choose and purchase books that excite them. Moreover, participation in the Reading Club can also support school fundraising efforts. A portion of the sales can help raise funds for classroom resources, contributing to a positive impact on educational environments. Overall, the Scholastic Reading Club’s multifaceted approach not only enhances children’s reading experiences but also supports schools and families in their educational journeys. For more detailed information, it might be worthwhile to explore the current offerings on the Scholastic website....

What is the Scholastic Summer Reading Challenge?

The Scholastic Summer Reading Challenge is an initiative designed to encourage children to read during the summer months. This program The program usually includes fun features such as themed reading lists, book recommendations, and interactive activities that help keep readers engaged. Many schools and libraries partner with this initiative to motivate students to read by offering incentives such as certificates, badges, or prizes for completing specific reading goals. The Scholastic Summer Reading Challenge also often includes a competitive element, with students able to see how their reading achievements compare to others nationwide. Scholastic may also incorporate themes or campaigns that elevate the experience, focusing on specific genres or important social issues, which further enriches the reading experience. Parents and educators can find valuable resources to help support children's reading efforts throughout the summer. For those interested in learning more about the program, its specific details, and any available resources, it might be helpful to visit the current web page related to the Scholastic Summer Reading Challenge, as this will provide the most accurate and up-to-date information....

What programs does Scholastic have for promoting literacy?

Scholastic is dedicated to promoting literacy through a variety of programs and initiatives designed to engage children, encourage Another initiative is the Scholastic Reading Club, which helps build students' reading skills by allowing them to choose books that interest them, thus enhancing motivation. The use of diverse and appealing titles helps promote a lifelong passion for reading among young learners. In addition to these programs, Scholastic has developed the Scholastic Summer Reading Challenge, which encourages students to read during the summer months to maintain and improve their literacy skills. This challenge often includes fun activities and incentives, making reading an enjoyable and rewarding experience. Scholastic also offers educational resources and tools for teachers and parents, including lesson plans, reading guides, and access to various digital platforms that support literacy development. These resources are designed to help create a comprehensive literacy experience, making it easier for both educators and families to navigate the important journey of reading. For specific information about these programs, it may be beneficial to explore the Scholastic website to find the latest offerings and details on how to participate....

Educational Resources

How can teachers utilize Scholastic resources in their classrooms?

Teachers can make great use of Scholastic resources in a variety of ways to enhance their classroom experience and support student Beyond books, Scholastic provides lesson plans and teaching guides that can help educators integrate literature into their lessons effectively. These teaching resources often include activities that promote critical thinking, comprehension skills, and discussions around themes relevant to the texts being studied. Teachers can tailor these activities to suit the specific learning objectives they have for their classes. Furthermore, Scholastic Digital is a valuable platform that provides access to interactive resources such as videos, articles, and digital books. This can be particularly beneficial for engaging students who are more technologically inclined or for implementing hybrid or remote learning environments. Educators can assign digital content as homework or in-class activities, allowing for a versatile approach to teaching. Scholastic also emphasizes literacy and has numerous programs designed to improve reading proficiency, including guided reading programs and assessment tools. Teachers can use these resources to track student progress and address individual learning needs. In addition, educators might find inspiration through professional development opportunities offered by Scholastic, which can aid them in refining their teaching skills and learning new strategies for classroom management and student engagement. By leveraging these multifaceted resources, teachers can create a rich educational environment that not only meets curriculum standards but also enriches the overall learning experience for their students. For further information on available resources, educators might consider visiting the Scholastic website where current offerings are frequently updated....

How does Scholastic select books for its collections?

Scholastic employs a thorough and careful selection process for choosing books to include in its collections. This process encompasses Initially, Scholastic's editorial team conducts extensive market research to identify trends in children's literature and topics that resonate with young readers. This involves analyzing sales data, reader feedback, and educational directives from teachers and parents to understand what is popular and engaging for children. Scholastic values diverse voices and perspectives, so inclusivity is a significant factor when considering manuscripts and titles. The team also considers the quality of writing, the strength of the storyline, and how well the content supports educational goals. For example, books that help develop literacy skills, enrich vocabulary, or provide cultural insights are given preference. Scholastic is keenly aware of the developmental stages of its audience, and as such, it selects age-appropriate content that caters to various reading levels, interests, and learning styles. Authors and illustrators are often a crucial component of the selection process. Scholastic looks for established writers as well as emerging talents who can offer fresh ideas and perspectives. The publishing house often collaborates with educators and literacy experts to create resources that support the teaching of the chosen books, thereby enhancing the reading experience for both children and their instructors. Ultimately, Scholastic's goal is to offer a diverse array of books that are not only enjoyable but also contribute to the educational growth and personal development of young readers. For more detailed information regarding specific selection criteria or the process itself, one may find additional insights on the Scholastic website....

What advice does Scholastic have for parents to encourage reading?

Scholastic offers a wealth of advice for parents looking to encourage their children to develop a love for reading. One of the most Additionally, parents are encouraged to introduce their children to a variety of reading materials. This includes picture books, chapter books, magazines, and graphic novels. By offering diverse genres and formats, parents can help children discover what captures their interest and imagination. Visiting local libraries and bookstores can also provide excellent opportunities for children to explore new titles and engage with the broader reading community. Furthermore, parents can model positive reading habits by discussing their own reading experiences and sharing recommendations. Involving children in choices about what to read can empower them and make reading feel more relevant and enjoyable. Parents can ask their children about their interests and help them find books that align with those topics, making reading a more personalized experience. Finally, setting achievable goals and celebrating progress can motivate children. Recognizing milestones, such as finishing a book or reading a certain number of pages, reinforces positive behavior. Overall, it is essential for parents to make reading a fun and interactive experience, fostering a lifelong love for literature. For more specific resources and ideas, it would be beneficial to explore the current web page of Scholastic, as they provide tools and suggestions tailored to a variety of reading levels and interests....

Community and Safety

What safety measures are in place for children using Scholastic products?

Scholastic.com prioritizes the safety and well-being of children who engage with their products. The company adheres to strict safety In terms of digital engagement, Scholastic implements measures to protect children when they use online services. This includes using secure servers to protect personal information and adhering to laws such as the Children’s Online Privacy Protection Act (COPPA). Scholastic also emphasizes parental involvement by encouraging parents and guardians to monitor their children's online activities and providing guidance on how to use their resources safely. Overall, Scholastic is committed to creating a safe environment for children, promoting not only educational growth but also ensuring that their products foster healthy and safe learning experiences. For detailed safety policies or specific inquiries, users may want to explore the relevant sections on the Scholastic website....

Are there volunteer opportunities related to Scholastic Book Fairs?

Scholastic Book Fairs are a wonderful way for schools and communities to promote reading and literacy while also raising funds for Volunteers can be parents, teachers, or community members who want to support the reading initiatives in their local schools. If you are interested in volunteering for a Book Fair, it may be beneficial to check with the school or organization hosting the event directly. They will typically provide information regarding volunteer roles, schedules, and any specific requirements. Additionally, you could look on the current web page related to Scholastic Book Fairs for more details on how to get involved or to find contact information for participating schools. Getting involved as a volunteer not only helps promote literacy but also fosters a love of reading within the community....

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