What should I do if I am not receiving my subscription?

Asked 5 months ago
If a subscriber is not receiving their San Francisco Chronicle, it is important to first check a few common issues that might be affecting delivery. It is advisable to verify the subscription details and ensure that the payment has been processed successfully. Sometimes, delays in delivery may occur due to weather-related events or transportation issues, particularly in certain regions. Another useful step is to review the delivery schedule; newspapers typically have specific delivery times and days. It may also help to check if there have been any notices on the Chronicle's website regarding changes to delivery services, as this information can be very helpful. If the problem persists, subscribers often have the option to report delivery issues directly through the appropriate contact resources provided by the San Francisco Chronicle. Typically, this information can be found on their current web page. Taking these steps should assist in resolving the subscription delivery issue effectively.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 14, 2025

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