What is the San Francisco Chronicle's return policy for merchandise?

Asked 2 years ago
The San Francisco Chronicle's return policy for merchandise generally allows customers to return items within a specified time frame, usually within thirty days of purchase, provided the merchandise is in original condition. This includes items that have not been opened, used, or damaged. To obtain a refund or exchange, customers typically need to present proof of purchase, such as a receipt or order confirmation. It is always wise for customers to review the specific return instructions included with their purchase or look for relevant information on the current web page pertaining to returns. Merchandise may need to be returned using a designated method of shipping or dropped off at a specified location, depending on the item and the purchase terms. Additionally, some items may be considered final sale and may not be eligible for return or exchange. For the most accurate and updated information regarding the San Francisco Chronicle’s return policy, customers are encouraged to consult the merchandise section of the official website or the specific page related to returns and exchanges. This will ensure that they receive all necessary details regarding the current policies, procedures, and any exceptions that may apply.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 14, 2025

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