How Do I Change My SafeLink Number?

Introduction

Are you planning to change your SafeLink number? You can do this online or through the self-service system. Those who transferred from another provider can also transfer their phone number to their SafeLink device by calling the 1-800 number. You can do this right away or at a later date. If you're receiving benefits on an old number, you can also transfer them to the new phone number. All you have to do is text ONESTEP to 611611 and follow the prompts. If you want to just change your SafeLink phone number, read this helpful guide.

Send MINC to 611611

Use the text-based self-service system to change your phone number. To do this, just send MINC to 611611. Then, follow the prompts to successfully change your phone number. If you need more keywords, simply enter your phone number in the box and get additional information.

You can also change your number via your SafeLink account on the website. To do this, proceed to the next step.

Click My Service

Tap Account Details

Fill out the required information and follow the on-screen instructions to change your number successfully. Make sure you have your enrollment number and the last four digits of your Social Security, as both may be needed.

Chat With an Automated Assistant

If you have further questions about changing your phone number with SafeLink, feel free to use the chat feature on the website. Click on the robot icon and start chatting with an automated assistant. You may be able to speak with a customer service representative when using the chat feature during business hours.

Call Them Directly

If you can't change your phone number online or via SafeLink's text-based self-service system, feel free to also call them directly. Just visit SafeLink's Support page online and scroll down to the bottom. Click on Call Directly to see the 1-800 number. Since you will be speaking to a representative over the phone, be prepared to verify your account. They may ask for your enrollment number or the last four digits of your Social Security number.

If you still have other concerns about changing your SafeLink phone number, managing your account or service-specific questions, please visit the FAQ page available on the website. It's packed with useful information about your device and account.

Conclusion

Some users may decide to change their SafeLink phone number for security, privacy, or when they undergo a major life change. Others just want to separate their personal and professional life. Those who want to switch carriers or start fresh may also decide to change their phone number. Thankfully, you can easily do this with SafeLink. Just follow the instructions provided above to change your number successfully. If you're having trouble, call SafeLink directly or use the website's chat feature. You can also get in touch with the Customer Support, available around the clock.